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Copy file name to clipboardExpand all lines: src/connections/destinations/catalog/actions-salesforce/index.md
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@@ -42,6 +42,33 @@ Before you connect Segment to Salesforce, please ensure you have a Salesforce ac
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> _For additional information on these limitations, see the Salesforce [Manage OAuth-Enabled Connected Apps Access to Your Data](https://help.salesforce.com/s/articleView?id=sf.remoteaccess_request_manage.htm&type=5#:~:text=Each%20connected%20app%20allows%20five%20unique%20approvals%20per%20user.){:target="_blank”} documentation._
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## Actions v2
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Segment created new Actions v2 to provide you with additional access to features. Segment's Actions v2 support the following features:
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-**Sync modes**: Control how Segment updates Salesforce by selecting a [sync mode](#sync-modes), or a strategy for updating your downstream data.
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-**Dynamic dropdowns**: When creating or updating a mapping in the Segment app, the dropdown auto-populates all of the available properties directly from Salesforce.
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-**Create and modify data**: Use Sync modes to create objects in your downstream destination without having to leave the Segment app.
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> warning ""
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> You might need to reauthorize your Salesforce account to use all of the features associated with Actions v2.
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The following Actions support the Actions v2 functionality:
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-[Account v2](#account-v2)
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-[Custom Object v2](#custom-object-v2)
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-[Case v2](#case-v2)
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-[Opportunity v2](#opportunity-v2)
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-[Lead v2](#lead-v2)
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-[Contact v2](#contact-v2)
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### Sync modes
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Sync modes allow users to define how Segment should update the data in your destination.
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Available sync modes for the Salesforce (Actions) destination include:
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-**Add**: Add a new record when the specified identifier doesn't exist. If it does exist, Segment skips the record.
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-**Update**: Update a record if a match with the specified identifier is found. Segment does nothing if the record doesn't exist.
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-**Upsert**: If a record with the specified identifier is found, it is updated. If not, Segment creates a new record
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-**Delete**: Remove the record associated with a specified identifier. Not available when using batching.
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