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Journeys FAQ update
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src/personas/journeys/faq-best-practices.md

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Aside from the entry condition, all Journey step conditions are triggered by future events and existing trait memberships. Event-based conditions only evaluate events that occur *after* the Journey is published.
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When you [include historical data](/docs/personas/journeys/build-journey/#using-historical-data-for-the-entry-step) in a Journey's entry condition, Personas identifies users who previously satisfied the entry condition and adds them to entry. For example, to evaluate if a user has ever used a discount code mid-Journey, create and configure a [Computed Trait](/docs/personas/computed-traits/#conditions) to select for `discount_used = true` to use in your Journey.
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When you [include historical data](/docs/personas/journeys/build-journey/#using-historical-data-for-the-entry-step) in a Journey's entry condition, Personas identifies users who previously satisfied the entry condition and adds them to entry. For example, to evaluate if a user has ever used a discount code mid-Journey, create and configure a [Computed Trait](/docs/personas/computed-traits/#conditions) to select for `discount_used = true` to use in your Journey.
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Including historical data doesn't impact any additional Journey steps, however. To include historical data in post-entry conditions, use the following table to identify which conditions will automatically include historical data:
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| Condition Type | Automatic Historical Data Inclusion |
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| Condition Type | Automatic Historical Data Inclusion |
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| ------------------ | ----------------------------------- |
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| Computed Trait | Yes |
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| Audience Reference | Yes |
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| Computed Trait | No |
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| Event | No |
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| Custom Trait | No |
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Follow these best practices to test your journeys:
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- While in the process of configuring a journey, use dev Personas spaces to model that journey without affecting production data.
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- Connect a data warehouse to each step of the journey to test for success or failure of that step.
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- While in the process of configuring a journey, use dev Personas spaces to model that journey without affecting production data.
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- Connect a data warehouse to each step of the journey to test for success or failure of that step.
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- For early version journeys, scaffold Send to Destination steps without connecting to your production advertising or messaging destinations.
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- Verify individual users' progress through the Journey in the Personas Explorer view.
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## Frequently asked questions
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### How often do Journeys run?
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### How are users sent to downstream destinations?
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The data type you send to a destination depends on whether the destination is an Event Destination or a List Destination.
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The data type you send to a destination depends on whether the destination is an Event Destination or a List Destination.
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### Which roles can access Journeys?
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For Personas Advanced customers, users with either the Personas User or Personas Admin roles can create, edit, and delete journeys. Users with the Personas Read-only role are restricted to view-only access.
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### Why am I seeing duplicate entry or exit events?
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Journeys triggers audience or trait-related events for each email `external_id` on a profile. If a profile has two email addresses, you'll see two Audience Entered and two Audience Exited events for each Journey step. Journeys sends both email addresses to downstream destinations.
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Journeys triggers audience or trait-related events for each email `external_id` on a profile. If a profile has two email addresses, you'll see two Audience Entered and two Audience Exited events for each Journey step. Journeys sends both email addresses to downstream destinations.

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