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Copy file name to clipboardExpand all lines: src/connections/destinations/catalog/clevertap/index.md
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@@ -31,7 +31,7 @@ All other traits will be sent to CleverTap as custom attributes. Please also not
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When you `track` an event, we will send that event to CleverTap as a custom event. Note that CleverTap does not support arrays or nested objects for custom track event properties.
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> note ""
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> **NOTE:** For your `track` events to appear on CleverTap, an accompanying trait such as `userId` or `email`from `identify` is required in order for CleverTap to record and associate the `track` event.
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> CleverTap requires `identify` traits such as `userId` or `email`to record and associate the Track event. Without these traits, the Track event does not appear in CleverTap.
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Please also note that the default logic for our cloud mode connection to CleverTap will lower case and snake_case any event properties passed from Segment's servers to CleverTap. Our device mode connection will not lower case or snake_case any event properties passed directly to CleverTap from the client.
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