Even More Wonderful Fixes [netlify-build]

Author: pwseg

src/engage/content/whatsapp.md

@@ -27,10 +27,11 @@ Follow these steps to build a WhatsApp template:
 
 1. Navigate to **Engage > Content** and click **Create template**.
 2. Select **WhatsApp**, then click **Configure**.
-3. Add a template name and select your template's language.
+3. Enter a template name and select your template's language.
 4. Select your template's content type, then click **Next**.
     - For text templates, enter your message's text in the **Body** field and add any desired [merge tags](#personalize-with-merge-tags).
     - For media templates, enter your message's text in the **Body** field, add the media URL, then add any desired merge tags.
+    - For call to action templates, enter your message's text in the **Body** field, then add buttons for a phone number or website. 
 5. Once you've finished adding your template's content, click **Save and submit for WhatsApp approval** or **Save**. 
     - If you choose to submit your template for approval, confirm by clicking **Submit**.
 6. Segment confirms that your template was saved **or** saved and submitted for approval.
@@ -65,7 +66,7 @@ If a merge tag doesn't apply to a subscriber, Engage will use the content you en
 
 ## Template approvals
 
-Meta must first review and approve your WhatsApp template before you can use it in a campaign. Meta approves most templates in under an hour, but some approvals can take up to 48 hours. Keep this time frame in mind if you plan to send time-sensitive templates. 
+Meta must first review and approve your WhatsApp template before you can use it in a campaign. Meta approves most templates in under an hour, but some approvals can take up to 48 hours. Keep this time frame in mind if you plan to send time-sensitive campaigns. 
 
 For more on the template approval process, view [recommendations and best practices for creating WhatsApp Message Templates](https://support.twilio.com/hc/en-us/articles/360039737753-Recommendations-and-best-practices-for-creating-WhatsApp-Message-Templates){:target="_blank"}.
 

src/engage/onboarding.md

@@ -266,7 +266,7 @@ In the Facebook popup from the previous section, carry out these steps:
 3. Create a new WhatsApp Business Profile that follows [Meta's display name guidelines](https://www.facebook.com/business/help/757569725593362){:target="_blank"}. Fill out all fields, then select **Next**.
 4. In your Twilio console, copy the number shown in the **Number to register with WhatsApp** field. Paste it into the  **Phone number field** on the Facebook **Add a phone number for WhatsApp** page, then select **Next**.
 5. Facebook prompts you to verify your phone number. Select the **Text message** radio button, then select **Next**. 
-6. In your Twilio console, copy the number in the **Verify via text messages** section, then enter it into the Facebook **Verification code** field. Select **Next**.
+6. In your Twilio console, copy the code in the **Verify via text messages** section, then enter it into the Facebook **Verification code** field. Select **Next**.
 7. Facebook displays `You're now ready to chat with people on WhatsApp`. Click **Finish** to close the window.
 
 ### Create the WhatsApp messaging service
@@ -275,7 +275,7 @@ You'll now create a messaging service to connect your number to Engage:
 
 1. In the Twilio Console side menu, navigate to **Messaging > Services**.
 2. On the Messaging Services page, click **Create Messaging Service**.
-3. Enter a name for your Messaging Service. **You must include the word `WhatsApp` in the messaging service name.**, for example, `My New Service WhatsApp`.
+3. Enter a name for your Messaging Service. **You must include the word `WhatsApp` in the messaging service name**, for example, `My New Service WhatsApp`.
 4. Under the Messaging use dropdown, select **Market my services**, then select **Create messaging service**.
 5. From the **Sender Pool** tab, click **Add Senders > Add WhatsApp Numbers > Confirm**.
 6. Twilio confirms that the WhatsApp number has been assigned to the service.