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src/connections/destinations/catalog/1flow-web/index.md

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link: '/docs/connections/destinations/catalog/1flow-web'
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---
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https://1flow.ai/?utm_source=segmentio&utm_medium=docs&utm_campaign=partners{:target="_blank"} is a leading in-app user survey and messaging platform for Mobile app and SaaS businesses.
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[1Flow](https://1flow.ai/?utm_source=segmentio&utm_medium=docs&utm_campaign=partners){:target="_blank"} is a leading in-app user survey and messaging platform for Mobile app and SaaS businesses.
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{% include content/plan-grid.md name="actions" %}
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1Flow is an easy-to-use - yet powerful - in-app surveys and messaging software.
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1Flow is an easy-to-use, yet powerful in-app survey and messaging software.
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Using 1Flow, you can reach users in-the-moment while they are interacting with your website or mobile app, to collect highly contextual user insights that help you improve your product offering and customer experience.
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When you use the 1Flow Web (Actions) Destination Segment loads the https://1flow.ai/docs/install-sdk/javascript for you. The 1Flow library enables you to track and identify your user’s events on your website and interact with the 1Flow messenger window.
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When you use the 1Flow Web (Actions) Destination, Segment loads the [1Flow SDK](https://1flow.ai/docs/install-sdk/javascript) for you. The 1Flow library enables you to track and identify user events on your website and interact with the 1Flow messenger window.
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## Benefits of 1Flow Web Mode (Actions) Destination
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1. User installs both Segment and 1Flow’s Segment Plugin for Web on the web
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2. User tracks events and identifies users to Segment SDK
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3. Segment SDK directly passes the event and user payload to 1Flow without talking to server first
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4. 1Flow can use this information to trigger surveys and identify users
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After you install both Segment and 1Flow's Segment Plugin for the web:
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1. You can track events and identify users
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2. Segment passes the event and user payload directly to 1Flow
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3. 1Flow then uses this information to trigger surveys and identify users
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## Getting started
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1. From the segment web app,navigate to **Conn*ection >Catalog**.
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2. Search for **1Flow Web (Actions) Destination** in the Destinations Catalog, and select the destination.*
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1. From Segment, navigate to **Connections > Catalog**, then select **Destinations**.
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2. Search for and select **1Flow Web (Actions) Destination**.
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3. Click **Configure 1Flow Web (Actions) Destination**
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4. Select the web source that will send data to 1Flow web (Actions) and follow the steps to name your destination. The web source chosen must use [Analytics.js 2.0](/docs/connections/source/catalog/libraries/website/javascript).
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4. Select the web source that will send data to 1Flow web (Actions) and follow the steps to name your destination. The web source chosen must use [Analytics.js 2.0](/docs/connections/source/catalog/libraries/website/javascript).
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5. On the **Settings** tab, input your 1Flow "PROJECTAPIKEY" and other destinations settings.
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6. Follow the step in the Destinations Actions ducumentation on [Customizing mappings](/docs/connections/destinations/action/#customizing-mappings).
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6. Follow the step in the Destinations Actions docs to [customizing mappings](/docs/connections/destinations/action/#customizing-mappings).
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7. Enable the destination and configured mappings.
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```
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When you call identify method of segment, it will be equivalent to `logUser` of 1Flow. `userId` will be `userID` and `traits` will be `userDetails`.
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When you call Segment's Identify method, it will be equivalent to `logUser` of 1Flow.
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- Segment's `userId` is `userID` in 1Flow
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- Segment's `traits` is `userDetails` in 1Flow
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### Track
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If you're not familiar with the Segment Specs, take a look to understand what the [Track method](/docs/connections/spec/track/) does. An example call would look like:

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