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Copy file name to clipboardExpand all lines: src/engage/user-subscriptions/csv-upload.md
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@@ -14,18 +14,13 @@ You can also [set subscription states](#set-user-subscriptions) for each email a
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> info ""
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> Using the CSV Uploader to upload user profiles to Engage will **not** increase your MTUs count. [Learn more](/docs/guides/usage-and-billing/mtus-and-throughput/#mtus-and-engage) about MTUs and Engage.
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<!-- ## Update Subscriptions with a CSV
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## Use Profiles and Tratis with a CSV
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-->
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## Upload a CSV file
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Use the **Upload CSV** page to upload a CSV file in your Segment space:
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1. Navigate to **Unify > Profile explorer** or **Engage > Audiences > Profile explorer**.
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2. Click **Manage subscription statuses**, then select **Update subscription statuses**.
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3. Select **Upload a CSV**, then click **Configure**.
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Follow these steps to add subscribers with a CSV file upload
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1. Navigate to **Engage > Engage settings > Subscriptions**.
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2. Click **Add global subscribers**.
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3. On the **Update subscription statuses** page, click **Upload a CSV**.
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### 1. Download your CSV template
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@@ -129,7 +124,7 @@ Please note the following limits as you upload CSV files to Twilio Engage:
- Upload CSV files with up to 1 million rows (plus one header row).
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- You can only upload one file at a time.
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- The CSV file size can't exceed 15 MB.
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- The CSV file size can't exceed 100 MB.
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- If you upload the same email or phone number with different subscription states in a single CSV file, Engage doesn't guarantee the subscription status result.
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