Skip to content

Commit fb1bc7c

Browse files
committed
Update CSV nav
1 parent 631ddbb commit fb1bc7c

File tree

1 file changed

+13
-8
lines changed

1 file changed

+13
-8
lines changed

src/engage/profiles/csv-upload.md

Lines changed: 13 additions & 8 deletions
Original file line numberDiff line numberDiff line change
@@ -10,9 +10,10 @@ You can also [set subscription states](#set-user-subscriptions) for each email a
1010

1111
## Upload a CSV file
1212

13-
There are two ways you can navigate to the Upload CSV page:
14-
- Select **Engage > Audiences > Profile explorer** and click **Upload CSV**.
15-
- Select **Profiles > Profile explorer** and click **Upload CSV**.
13+
Use the **Upload CSV** page to upload a CSV file in your Segment space:
14+
1. Navigate to **Profiles > Profile explorer** or **Engage > Audiences > Profile explorer**.
15+
2. Click **Manage subscription statuses**, then select **Update subscription statuses**.
16+
3. Select **Upload a CSV**, then click **Configure**.
1617

1718
### 1. Download your CSV template
1819

@@ -49,24 +50,28 @@ Every time you upload a file, you have the option to add a custom trait to user
4950

5051
Custom traits display in the Custom Traits tab of a user profile in the Profile explorer.
5152

52-
## View upload history
53+
## View Update History
5354

54-
Use the Upload history page to view CSV file uploads in your workspace over the last 30 days.
55+
Use the Update History page to view CSV file uploads in your workspace over the last 30 days.
5556

56-
Navigate to **Engage > Audiences > Profile explorer** or **Profiles > Profile explorer** and select the **CSV upload history** tab.
57+
To view the Update History page:
58+
59+
1. Navigate to **Profiles > Profile explorer** or **Engage > Audiences > Profile explorer**.
60+
2. Click **Manage subscription statuses**.
61+
3. Select **View update history**.
5762

5863
Select links to view CSV files and any associated [error reports](#error-reports). View the status of the file upload and the custom trait name added to user profiles in the CSV upload.
5964

6065
### Error reports
6166

6267
Use error reports to fix invalid rows and quickly re-upload data.
6368

64-
From the Upload history page:
69+
From the Update History page:
6570

6671
1. Select the link in the **Report** column to download an error report CSV. All rows not present in the error report were processed successfully.
6772
2. Correct data in the invalid rows.
6873
3. Remove any extra columns such as `row_number`, `error_message`, and `error_code`.
69-
3. Click **Upload CSV** and re-upload the file.
74+
3. Click **Update subscription statuses**, and select **Upload a CSV** to re-upload the file.
7075

7176
## Set user subscriptions
7277

0 commit comments

Comments
 (0)