diff --git a/src/connections/reverse-etl/manage-retl.md b/src/connections/reverse-etl/manage-retl.md index b03b681ad5..4bc6e04093 100644 --- a/src/connections/reverse-etl/manage-retl.md +++ b/src/connections/reverse-etl/manage-retl.md @@ -31,6 +31,7 @@ To check the status of your extractions: * The load results - how many successful records were synced as well as how many records were updated, deleted, or are new. 5. If your sync failed, click the failed reason to get more details on the error and view sample payloads to help troubleshoot the issue. + + ## Reset syncs Reverse ETL uses the Unique Identifier column to detect data changes, like new, updated, and deleted records. If you encounter an error, you can reset Segment’s tracking of this column and force Segment to manually add all records from your dataset.