From 80cdb2d91f260079fa870b8541c77ce6acc9d08f Mon Sep 17 00:00:00 2001
From: Panandhan22 <115441424+Panandhan22@users.noreply.github.com>
Date: Mon, 16 Dec 2024 17:48:00 +0800
Subject: [PATCH 1/2] Unable to view/edit the mapping as expected, and it is
 throwing a 'Couldn't load page' error.

It might be due to the browser cache or the event property name containing a "/". To resolve this, try clearing the browser cache or accessing the mapping page in an Incognito window. Additionally, check if the property name mapped in the mapping contains a "/". If so, please try renaming the property name without the "/" and map it in the mapping to avoid this error.
---
 src/connections/destinations/actions.md | 4 ++++
 1 file changed, 4 insertions(+)

diff --git a/src/connections/destinations/actions.md b/src/connections/destinations/actions.md
index 7f76703047..4be77c450d 100644
--- a/src/connections/destinations/actions.md
+++ b/src/connections/destinations/actions.md
@@ -305,3 +305,7 @@ Threfore, if you see a 401 error in a sample response, it is likely that you’l
 ### Is it possible to map a field from one event to another?
 
 Segment integrations process events through mappings individially. This means that no context is held that would allow you to map a value from one event to the field of a subsequent event. Each event itself must contain all of the data you'd like to send downstream in regards to it. For example, you cannot send `email` in on an Identify call and then access that same `email` field on a Track call that comes in later if that Track call doesn't also have `email` set on it. 
+
+### Unable to view/edit the mapping as expected, and it is throwing a 'Couldn't load page' error.
+
+It might be due to the browser cache or the event property name containing a "/". To resolve this, try clearing the browser cache or accessing the mapping page in an Incognito window. Additionally, check if the property name mapped in the mapping contains a "/". If so, please try renaming the property name without the "/" and map it in the mapping to avoid this error.

From 1b126dca6711839eb5083bc3d4db88645a4a001c Mon Sep 17 00:00:00 2001
From: pwseg <86626706+pwseg@users.noreply.github.com>
Date: Thu, 19 Dec 2024 14:55:32 -0600
Subject: [PATCH 2/2] cleanup

---
 src/connections/destinations/actions.md | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/src/connections/destinations/actions.md b/src/connections/destinations/actions.md
index 4be77c450d..040d47fd55 100644
--- a/src/connections/destinations/actions.md
+++ b/src/connections/destinations/actions.md
@@ -306,6 +306,6 @@ Threfore, if you see a 401 error in a sample response, it is likely that you’l
 
 Segment integrations process events through mappings individially. This means that no context is held that would allow you to map a value from one event to the field of a subsequent event. Each event itself must contain all of the data you'd like to send downstream in regards to it. For example, you cannot send `email` in on an Identify call and then access that same `email` field on a Track call that comes in later if that Track call doesn't also have `email` set on it. 
 
-### Unable to view/edit the mapping as expected, and it is throwing a 'Couldn't load page' error.
+### I'm getting a 'Couldn't load page' error when viewing or editing a mapping
 
-It might be due to the browser cache or the event property name containing a "/". To resolve this, try clearing the browser cache or accessing the mapping page in an Incognito window. Additionally, check if the property name mapped in the mapping contains a "/". If so, please try renaming the property name without the "/" and map it in the mapping to avoid this error.
+This issue can occur due to a browser cache conflict or if an event property name includes a `/`. To resolve it, try clearing your browser cache or accessing the mapping page in an incognito window. Additionally, check if the mapped property name contains a `/`. If it does, rename the property to remove the `/` and update the mapping.