GLIBC_2.34 version incompatibility. unable to authenticate

[MirkMart]

The problem

Hey!
I'm currently having problem trying to fetch/push my remote origin from my desktop app due to the GLIBC package. I downloaded the latest release which is the 3.4.13 and I see, from its description, that now requires at least GLIBC 2.8 to work. I currently have installed GLIBC 3.1 which is the latest version that my system allows me to download/upgrade even if I force it to check for an even newest one. I'm experiencing this problem quite suddenly since it was working few days ago. Should I downgrade my desktop app to a version compatible with the GLIBC package I have?

Release version

Version 3.4.13

Operating system

Ubuntu 20.04.6 LTS

Steps to reproduce the behavior

1. Commit changes
2. push origin to synchronise with remote repository
3. or fetch origin to download newest version of remote repository

Log files

2025-02-18.desktop.production.log

Screenshots

Additional context

No response

[apsteinmetz]

exact same error with Mint 20. The latest libc that's available for me is:
"libc6 is already the newest version (2.31-0ubuntu9.17)."

[JordanAguiar]

Same problem here.

[hunheyufu]

Same problem. Ubuntu20.04 only support GLIBC lower than 2.30, and I wonder if there are any releases for 20.04.

[hunheyufu]

try GitHubDesktop-linux-3.2.1-linux1.deb, it can work without GLIBC_2.34 😋

[MirkMart]

Yeah! it works. Thanks @hunheyufu . For now it is a good patch to continue working

[shiftkey]

Should I downgrade my desktop app to a version compatible with the GLIBC package I have?

This was a change that came in with 3.4.13 where I anticipated a minimum GLIBC of 2.28., and you can use the previous version 3.4.12 in the meantime.

[hunheyufu]

Should I downgrade my desktop app to a version compatible with the GLIBC package I have?

This was a change that came in with 3.4.13 where I anticipated a minimum GLIBC of 2.28., and you can use the previous version 3.4.12 in the meantime.

I have tried 3.4.12, and the same problem still exists. Both 3.4.13 and 3.4.12 can be installed by sudo dpkg -i , but when trying to clone repositories that need to verify my identity, such as from Coding, I found that when I need to input my Username and password, the error occurrs. Maybe only this page requires GLIBC >= 2.34

[shiftkey]

Ah, git-credential-desktop is a different binary to the main Desktop app. That seems to be generated in https://github.com/desktop/desktop-trampoline which I see is using ubuntu-latest in it's CI builds - that's likely defaulting to Ubuntu 24.04 and the later version of GLIBC.

I've opened desktop/desktop-trampoline#42 to see if we can mitigate this, but this may be a long-lingering issue if folks are reporting 3.2.1 works for them.

[shiftkey]

Looks like desktop@ba2b446 was when the desktop-trampoline package was updated to use prebuilds, which landed in the 3.4.2 release, so I think this is not a recent regression.

[dev-joaovb]

I use my Debian 11 with glibc 2.31, what is the recommendation to use github desktop smoothly?