fix: filter all active transfers with status active

Author: shridarpatil

frontend/src/services/websocket.ts

@@ -303,7 +303,7 @@ class WebSocketService {
     })
 
     // Refresh to get complete data including SLA fields
-    transfersStore.fetchTransfers()
+    transfersStore.fetchTransfers({ status: 'active' })
 
     // Show toast notification for admin/manager or assigned agent
     const userRole = authStore.user?.role?.name

frontend/src/views/chatbot/AgentTransfersView.vue

@@ -111,7 +111,7 @@ onMounted(async () => {
 async function fetchTransfers() {
   isLoading.value = true
   try {
-    await transfersStore.fetchTransfers()
+    await transfersStore.fetchTransfers({ status: 'active' })
   } finally {
     isLoading.value = false
   }