disconnect and connect randomly

[rahul4tech]

Hi,
I really need help, i have chat application used by 20-30 users. randomly socket disconnect and reconnect of my some user i checked networking everything but i did not find any problem with that, so thought of updating version
from :
socket.io ^4.4.0 → ^4.5.4
socket.io-client ^4.4.1 → ^4.5.4

still it did not help.
I am really frustrated i am almost trying to find fix this from almost a month and still its not fixed.
i just see Reason : transport close of disconnection but my internet is very stable

I am using :
socket.io-client with Nextjs hosted on vercel
socket.io Express nodejs hosted on heroku

really need help.

Thank you

[darrachequesne]

Hi! Does it reconnect properly? If that's the case, then there is not much we can do, you shouldn't expect the connection to be always up.

[rahul4tech]

it reconnects after 2-3 seconds but i see frequent disconnects. at least if its connected for 2-3 hours i am satisfied but how can the socket disconnects in sometime less than 2 minutes.
Can't we prevent disconnects.
can you tell me is "forcenew" is something which can help ?
is their anything which can help.
if not i am not sure i have to look for other solution like pusher or ably, still i am not sure this will happen on them also or not ?

[darrachequesne]

Did you find a solution?

In most cases, the disconnections are related to the network/configuration of the elements that are between the client and the server, so again there is not much we can do.

The forceNew option is used for multiplexing, this won't impact the disconnections.

Reference: https://socket.io/docs/v4/client-options/#multiplex

See also: https://socket.io/docs/v4/troubleshooting-connection-issues/