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Clarify wording for fair usage (#990)
Clarifying wording to highlight fair usage better. Test plan: n/a
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‎docs/cody/troubleshooting.mdx‎

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Cody Free provides **unlimited autocomplete suggestions** and **200 chat invocations** per user per month.
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On Cody Pro and Enterprise plans, usage is unlimited but controlled by **Fair Usage**. This means that some users occasionally experience a limitation placed on their account. This limitation resets within 24 hours. If this issue persists, contact us through our [community forum](https://community.sourcegraph.com), Discord, or email [email protected].
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On Cody Pro and Enterprise plans, usage limits are increased, and controlled by **Fair Usage**. This means that some users occasionally experience a limitation placed on their account. This limitation resets within 24 hours. If this issue persists, contact us through our [community forum](https://community.sourcegraph.com), Discord, or email [email protected].
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‎docs/cody/usage-and-pricing.mdx‎

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## Pro
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Cody Pro, designed for individuals or small teams at **$9 per user per month**, offers an enhanced coding experience beyond the free plan. It provides unlimited autocompletion suggestions plus unlimited chat and prompts. It also uses local repository context to enhance Cody's understanding and accuracy.
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Cody Pro, designed for individuals or small teams at **$9 per user per month**, offers an enhanced coding experience beyond the free plan. It provides unlimited autocompletion suggestions plus increased limits for chat and prompts. It also uses local repository context to enhance Cody's understanding and accuracy.
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Cody Pro uses DeepSeek-Coder-V2 by default for autocomplete. Pro accounts also default to the Claude 3.5 Sonnet (New) model for chat and prompts, but users can switch to other LLM model choices with unlimited usage. You can refer to the [supported LLM models](/cody/capabilities/supported-models) docs for more information.
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Cody Pro uses DeepSeek-Coder-V2 by default for autocomplete. Pro accounts also default to the Claude 3.5 Sonnet (New) model for chat and prompts, but users can switch to other LLM model choices. You can refer to the [supported LLM models](/cody/capabilities/supported-models) docs for more information.
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Support for Cody Pro is available through our Support team via [email protected], ensuring prompt assistance and guidance.
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### Enterprise Starter
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Cody Pro users can also switch to the Enterprise Starter plan for **$19 per user per month**. This plan includes all the features of Cody Pro plus a multi-tenant Sourcegraph instance with core features like a fully managed version of Sourcegraph (AI + code search + intent detection with integrated search results, with privately indexed code) through a self-serve flow.
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Read more about the [Enterprise Starter plan](/pricing/enterprise-starter).
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<Callout type="warning">There will be high daily limits to catch bad actors and prevent abuse, but under most normal usage, Pro users won't experience these limits.</Callout>
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### Downgrading from Pro to Free
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To revert back to Cody Free from Pro:
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You can access your invoices via the [Cody Dashboard](https://sourcegraph.com/cody/manage) and clicking "Manage Subscription".
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## Enterprise Starter
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Cody Pro users can also switch to the Enterprise Starter plan for **$19 per user per month**. This plan includes all the features of Cody Pro plus a multi-tenant Sourcegraph instance with core features like a fully managed version of Sourcegraph (AI + code search + intent detection with integrated search results, with privately indexed code) through a self-serve flow.
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Read more about the [Enterprise Starter plan](/pricing/enterprise-starter).
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## Enterprise
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Cody Enterprise is designed for enterprises prioritizing security and administrative controls. We offer either seat-based or token based pricing models, depending on what makes most sense for your organization. You get Claude Haiku 3.5 and Claude Sonnet 3.5 as the default LLM models without extra cost. You also get additional capabilities like BYOLLM (Bring Your Own LLM), supporting Single-Tenant and Self Hosted setups for flexible coding environments.
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The following table shows a high-level comparison of the three plans available on Cody.
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| **Features** | **Free** | **Pro** | **Enterprise** |
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| --------------------------------- | ---------------------------------------------------------- | --------------------------------------------------------------------------------------------- | -------------------------------------------------- |
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| **Autocompletion suggestions** | Unlimited | Unlimited | Unlimited |
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| **Chat Executions** | 200 per month | Unlimited | Unlimited |
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| **Keyword Context (local code)** | Supported | Supported | Supported |
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| **Developer Limitations** | 1 developer | 1 developer | Scalable, consumption-based pricing |
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| **LLM Support** | [View latest](/cody/capabilities/supported-models) | [View latest](/cody/capabilities/supported-models) | [View latest](/cody/capabilities/supported-models) |
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| **Code Editor Support** | VS Code, JetBrains IDEs, Visual Studio (Preview) | VS Code, JetBrains IDEs, Visual Studio (Preview) | VS Code, JetBrains IDEs, Visual Studio (Preview) |
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| **Single-Tenant and Self Hosted** | N/A | N/A | Yes |
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| **SAML/SSO** | N/A | N/A | Yes |
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| **Guardrails** | N/A | N/A | Yes |
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| **Advanced Code Graph Context** | N/A | N/A | Included |
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| **Multi-Code Host Context** | N/A | N/A | Included |
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| **Discord Support** | Yes | Yes | Yes |
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| **24/5 Enhanced Support** | N/A | N/A | Yes |
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| **Features** | **Free** | **Pro** | **Enterprise Starter** | **Enterprise** |
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| --------------------------------- | ---------------------------------------------------------- | ----------------------------------------------------------------- | -------------------------------------------------- | -------------------------------------------------- |
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| **Autocompletion suggestions** | Unlimited | Unlimited | Unlimited | Unlimited |
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| **Chat Executions** | 200 per month | Increased limits | Increased limits | Unlimited |
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| **Keyword Context (local code)** | Supported | Supported | Supported | Supported |
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| **Developer Limitations** | 1 developer | 1 developer | Scalable, per-seat pricing | Scalable, consumption-based pricing |
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| **LLM Support** | [View latest](/cody/capabilities/supported-models) | [View latest](/cody/capabilities/supported-models) | [View latest](/cody/capabilities/supported-models) | [View latest](/cody/capabilities/supported-models) |
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| **Code Editor Support** | VS Code, JetBrains IDEs, Visual Studio (Preview) | VS Code, JetBrains IDEs, Visual Studio (Preview) | VS Code, JetBrains IDEs, Visual Studio (Preview) | VS Code, JetBrains IDEs, Visual Studio (Preview) |
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| **Single-Tenant and Self Hosted** | N/A | N/A | N/A | Yes |
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| **SAML/SSO** | N/A | N/A | N/A | Yes |
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| **Guardrails** | N/A | N/A | N/A | Yes |
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| **Advanced Code Graph Context** | N/A | N/A | N/A | Included |
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| **Multi-Code Host Context** | N/A | N/A | GitHub only | Included |
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| **Discord Support** | Yes | Yes | Yes | Yes |
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| **24/5 Enhanced Support** | N/A | N/A | Yes | Yes |

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