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Copy file name to clipboardExpand all lines: docs/pricing/billing-faqs.mdx
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@@ -19,7 +19,7 @@ Your subscription renewals are scheduled to happen at the same day of the month.
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After updating or resolving your payment method issue that occurred during the automatic subscription renewal, you may do one of the followings to pay the invoice for your past-due subscription:
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1. Wait for our system to re-attempt the charge for the invoice, it usually takes up to 24 hours. If it does not happen after 24 hours, please contact [Support]([email protected]) to resolve the issue.
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1. In the **Workspace settings > Billing** page, click on the **Manage payments** button, which takes you to the Stripe Customer Portal, and pay the invoice there. Our system will reconcile your payment within 24 hours, if it does not reconcile after 24 hours, please contact [Support]([email protected]) to resolve the issue.
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1. In the **Workspace settings > Billing** page, click on the **View invoices** button, which takes you to the Stripe Customer Portal, and pay the invoice there. Our system will reconcile your payment within 24 hours, if it does not reconcile after 24 hours, please contact [Support]([email protected]) to resolve the issue.
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1. Contact [Support]([email protected]) to request re-attempt the charge for the invoice using the payment method on file.
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