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We no longer offer Slack Account Management as a Support package
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## Pull Request approval
Although pull request approval is not enforced for this repository in
order to reduce friction, merging without a review will generate a
ticket for the docs team to review your changes. So if possible, have
your pull request approved before merging.
Copy file name to clipboardExpand all lines: docs/sla/index.mdx
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@@ -125,8 +125,6 @@ Access to named senior support engineers who will have knowledge of your infrast
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>NOTE: This package includes access to Slack Support & Slack Account Management
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### Slack Support & Slack Account Management
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### Slack Support
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Slack Support provides access to creating tickets directly from Slack, allowing customers to resolve tickets directly from a familiar interface and allowing for greater collaboration between Support and customers.
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Slack Account Management allows customers direct access to their Account team, including their Technical Advisor (if applicable). It can help resolve any non-technical issues or questions that come up.
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