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<pclassName="subtitle">Learn more about Sourcegraph's agentic Code Search tool Deep Search.</p>
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<Callouttype="note">Deep Search is available for Enterprise and Enterprise Starter customers. It's not supported for BYOK users. Please reach out to your Sourcegraph account team to request access.</Callout>
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<Callouttype="note">Deep Search is available for Enterprise and Enterprise Starter customers. It's not supported for BYOK users. Please reach out to your Sourcegraph account team to request access.</Callout>
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Deep Search is an agentic code search tool that understands natural language questions about your codebase. When a question is submitted, Deep Search performs an in-depth search and returns a detailed answer. The conversation can be continued with follow-up questions to dive deeper into relevant code.
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```
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### Custom model configuration and BYOK (Bring Your Own Key)
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Deep Search is only available to customers using Sourcegraph’s built-in model gateway. Customers who configure and access their own models via BYOK cannot use the Deep Search feature.
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### Custom model configuration and BYOK (Bring Your Own Key)
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Deep Search is only available to customers using the [Sourcegraph Model Provider](/model-provider). Customers who configure and access their own models via BYOK cannot use the Deep Search feature.
Copy file name to clipboardExpand all lines: docs/sla/index.mdx
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| 2 | Medium impact: Core features are unavailable or somewhat slowed; workaround exists | Within two business days of identifying the issue | 8 AM to 5 PM PST (Monday-Friday) |
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| 3 | Minimal impact: Questions or clarifications regarding features, documentation, or deployments | Within three business days of identifying the issue | 8 AM to 5 PM PST (Monday-Friday) |
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<Callouttype="note">Cody Free users are not eligible for email Support but can get assistance through our Community Discord.</Callout>
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### Minimum Supported Version for Self-Hosted Instances
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We support the current major version of the Software and the immediately preceding major version (N minus 1).
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