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‎docs/pricing/billing-faq.mdx‎

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# Billing FAQs for Enterprise Starter
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<p className="subtitle">Learn about the billing for the Enterprise Starter plan.</p>
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## How do I cancel subscription renewal?
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In the **Workspace settings > Billing** page, you are able to cancel the subscription and continue having access to your workspace until the end of your current billing period (that is indicated in the UI).
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## How do I cancel subscription and delete my workspace immediately?
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In the **Workspace settings > General settings** page, you are able to delete your workspace and you will lose access immediately. This action will also cancel your subscription immediately.
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## How is the subscription renewal dates determined?
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Your subscription renewals are scheduled to happen at the same day of the month. On shorter months (e.g. day 31 on April that only has 30 days), the last day of the month will be the subscription renewal day instead.
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## How do I pay my invoice if my subscription is past due?
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After updating or resolving your payment method issue that occurred during the automatic subscription renewal, you may do one of the followings to pay the invoice for your past-due subscription:
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1. Wait for our system to re-attempt the charge for the invoice, it usually takes up to 24 hours. If it does not happen after 24 hours, please contact [Support]([email protected]) to resolve the issue.
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1. In the **Workspace settings > Billing** page, click on the **Manage payments** button, which takes you to the Stripe Customer Portal, and pay the invoice there. Our system will reconcile your payment within 24 hours, if it does not reconcile after 24 hours, please contact [Support]([email protected]) to resolve the issue.
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1. Contact [Support]([email protected]) to request re-attempt the charge for the invoice using the payment method on file.

‎docs/pricing/enterprise-starter.mdx‎

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# Enterprise Starter
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<p className="subtitle">Learn about the Enterprise Starter plan tailored for individuals and teams wanting private code indexing and search to leverage the Sourcegraph platform better.</p>
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The Enterprise Starter plan offers a multi-tenant Sourcegraph instance designed for individuals and teams. It provides the core features of a traditional Sourcegraph instance but with a simplified management experience. This plan provides a fully managed version of Sourcegraph (AI + code search + omnibox, with privately indexed code) through a self-serve flow.
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## Team seats
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The Enterprise Starter plan is priced at **$19 per month per seat**. You can add or remove team members at any time. Existing Cody Pro users can also sign up for the Enterprise Starter by paying $19 per seat. However, their Cody Pro subscription will neither be upgraded nor canceled. Instead, they will have two live subscriptions.
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## Enterprise Starter team roles
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The Enterprise Starter plan includes the following team-level roles:
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- **Admin**: Has full access to the workspace, including the ability to manage repos, users, billing, and settings
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- **Member**: Can access repositories in the workspace and use the supported features
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## Billing
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Workspaces on the Enterprise Starter plan are billed monthly based on the number of team seats purchased. In case of overdue or failing payment, there is a grace period during which the workspace admins will receive a daily notification to complete the transaction.
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If you fail to make the payment after the grace period, your workspace will be deleted, and you will not be able to recover your data.
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Please also see [Billing FAQs](billing-faqs.mdx).
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## Features supported
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The Enterprise Starter plan supports a variety of AI and search-based features like:
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| **AI features** | **Code Search** | **Management** | **Support** |
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| -------------------------------------- | ------------------------------ | --------------------------------------------------------- | ------------------------- |
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| Code autocompletions and chat messages | Indexed Code Search | Simplified admin experience with UI-based repo-management | Support with limited SLAs |
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| Powerful LLM models for chat | Indexed Symbol Search | User management | - |
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| Omnibox intent detection | Searched based code-navigation | GitHub code host integration | - |
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| Cody integration | - | - | - |
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## Limits
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Sourcegraph Enterprise Starter offers the following limits:
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- Max 50 users per workspace
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- Max 100 repos per workspace
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- Starts with 5 GB of storage
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- 1 GB storage per seat added
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- 10 GB max total storage
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## Workspace settings
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After creating a new workspace, you can switch views between your personal and workspace accounts. You can configure different **Workspace settings**. These include options for:
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- **General Settings**: Helps you configure how your workspace is described or accessed with options like workspace name, URL, and deleting the workspace
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- **Users**: Manage permissions, assign seats, or invite new users
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- **Billing**: Manage your monthly billing cycle for all your purchased seats
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- **Repository Management**: Add, remove, and view the status of your connected repositories
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- **User settings**: Navigates you to your personal account's settings
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![workspace-settings](https://storage.googleapis.com/sourcegraph-assets/Docs/workspace-settings-125.jpg)
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## Getting started with workspace
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A workspace admin can invite new members to their workspace using their team member's email address. Once the team member accepts the invitation, they will be added to the workspace and assigned the member role. Next, the member is asked to connect and authorize the code host (GitHub) to access the private repositories indexed in your Sourcegraph account.
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If you skip this step, the member won't be able to access any of the private repositories they have access to. However, they can still use the public search via the Sourcegraph code search bar.
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![member-authorization](https://storage.googleapis.com/sourcegraph-assets/Docs/member-authorization.jpg)
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## Repository Management
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From the Repository Management settings, workspace admins can configure various settings for connecting code hosts and indexing repositories in their workspace. You can index up to 100 repos per workspace.
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![repo-management](https://storage.googleapis.com/sourcegraph-assets/Docs/repo-management.jpg)
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From here, you can:
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- Use the public code search to add and index open source repos in your workspace
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- Add multiple organizations to index private repos
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When you add a new organization, you must authorize access and permission for all repositories or selected ones. To index a repository from your organization,
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- Click and select it from the repository list
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- Next, from the search bar, type the repo name you are looking for
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- Click it to add the repository to your workspace
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- The status of the repos will change to **TO BE ADDED** in the right sidebar with a **Save Changes** button
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- Next, the repo gets a **QUEUED** status, and it takes some time to process
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- Finally, it gets indexed with a **CLONED** status
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As you add more repos, you get logs for the number of repos added, storage used, and their status. To remove any repo from your workspace, click the repo name that changes the repo status **TO BE REMOVED**. Click the **Save Changes** button to confirm it.
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![repo-list](https://storage.googleapis.com/sourcegraph-assets/Docs/repo-list.jpg)
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## Downgrading Enterprise Starter
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To downgrade your Enterprise Starter, there are two options:
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- Delete the workspace — this cancels the subscription, and you lose access to the workspace
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- Cancel the workspace subscription from the **Billing** settings. This allows you to access the workspace until the end of the current billing period

‎docs/pricing/enterprise.mdx‎

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# Enterprise
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<p className="subtitle">Learn about the Sourcegraph's Enterprise plan and the features included.</p>
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Sourcegraph offers multiple Enterprise plan options, including Enterprise Dedicated Cloud (default) and Enterprise Self Hosted (on-request) for organizations and enterprises that need AI and search with enterprise-level security, scalability, and flexibility.
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## Features breakdown
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Here's a detailed breakdown of features included in the different Enterprise plan options.
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| **Feature** | **Enterprise Dedicated Cloud** | **Enterprise Self Hosted** |
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| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
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| **Description** | - AI and search with enterprise-level security, scalability, and flexibility | - AI and search with enterprise-level security, scalability, and flexibility |
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| **Price** | - $59/user/month <br /> - 25+ devs | - $59/user/month <br /> - Contact Sales |
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| **AI features** | - Everything in Enterprise Starter | - Everything in Enterprise Starter <br /> - Bring your own LLM key |
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| **Code Search features** | - Everything in Enterprise Starter, plus: <br /> - Batch Changes <br /> - Code Insights <br /> - Code Navigation | - Everything in Enterprise Starter, plus: <br /> - Batch Changes <br /> - Code Insights <br /> - Code Navigation |
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| **Deployment types** | - Single-tenant Coud | - Self- Hosted |
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| **Compatibility** | - Everything in Enterprise Starter, plus: <br /> - Enterprise admin and security features <br /> - All major code hosts <br /> - Guardrails <br /> - Context Filters | - Everything in Enterprise Starter, plus: <br /> - Enterprise admin and security features <br /> - All major code hosts <br /> - Guardrails <br /> - Context Filters |
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| **Support** | - 24x5 support with options like: <br /> - TA support <br /> - Premium Support Offerings <br /> - Forward Deployed Engineer (FDE) | - Enterprise support with options like: <br /> - Dedicated TA support <br /> - Premium Support Offerings <br /> - Forward Deployed Engineer (FDE) |

‎docs/pricing/free.mdx‎

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# Free
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<p className="subtitle">Learn about the Sourcegraph's Free plan and the features included.</p>
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Sourcegraph's Free plan is designed for hobbyists, and light usage is aimed at users with personal projects and small-scale applications. It offers an AI editor assistant with a generous set of features for individual users, like autocompletion and multiple LLM choices for chat.
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## Features
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The Free plan includes the following features:
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| **AI features** | **Compatibility** | **Deployment** | **Admin/Security** | **Support** |
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| ----------------------------------------------------------------------------- | --------------------------------------------------- | ------------------ | ------------------------------------------ | ---------------------- |
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| Reasonable use autocomplete limits | VS Code, JetBrains IDEs, Visual Studio, and Eclipse | Multi-tenant Cloud | SSO/SAML with basic GitHub, GitLab, Google | Community support only |
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| Reasonable use chat messages and prompts per month | All popular coding languages | - | - | - |
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| Multiple LLM selection (Claude 3.5 Sonnet, Gemini 1.5 Pro and Flash, Mixtral) | Natural language search | - | - | - |
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| Support for local Ollama models | All major codehosts (GitHub, GitLab, Bitbucket) | - | - | - |
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## Pricing and billing cycle
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There is no billing cycle, as it's free to use and supports one user per account. If you exceed your daily limits, you will have to wait until the end of the month to use the feature again. You can upgrade to our Enterprise Starter plan for more advanced features and usage limits.
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## Free vs. Enterprise Starter comparison
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The Enterprise Starter plan provides extended usage limits and advanced features compared to the Free plan. Here's a side-by-side comparison of the two:
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| **Feature** | **Free** | **Enterprise Starter** |
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| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
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| **Description** | - AI editor assistant for hobbyists or light usage | - AI and search for growing organizations hosted on our cloud |
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| **Price** | - $0/month <br /> - 1 user | - $19/user/month <br /> - Up to 50 devs |
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| **AI features** | - Autocompletions <br /> - 200 chat messages and prompts per month <br /> - Multiple LLM choices for chat <br /> - Connect to local Ollama models | - Code autocomplete and chat <br /> - More powerful LLMs for chat (GPT-4o, Claude 3 Opus) <br /> - Intent detection and integrated search results |
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| **Code Search features** | N/A | - Code Search <br /> - Symbol Search |
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| **Deployment types** | - Multi-tenant Coud | - Multi-tenant Cloud <br /> - Private Workspace <br /> - Privately indexed code (100 repos) |
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| **Compatibility** | - VS Code, JetBrains IDEs, Visual Studio, and Eclipse <br /> - All popular coding languages <br /> Natural language search <br /> - All major code hosts | - VS Code, JetBrains IDEs, Visual Studio, and Eclipse <br /> - All popular coding languages <br /> Natural language search <br /> - Code hosted on GitHub |
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| **Support** | - Community support only | - Community support only |
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## Moving to Enterprise Starter plan
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From your Sourcegraph dashboard, you can upgrade to the Enterprise Starter by clicking the **Create workspace for my team** button. Enter your workspace name and URL, and choose the number of seats. You can start with a single seat and add more later from the **Users** settings section.
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Click the **Create workspace** button to navigate to the payment page. Here, you can view your subscription details and enter your payment details for a successful transaction.

‎src/data/navigation.ts‎

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},
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},
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{
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separator: "Pricing",
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topics: [
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{
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title: "Free",
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href: "/pricing/free",
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},
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{
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title: "Enterprise Starter",
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href: "/pricing/enterprise-starter",
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sections: [
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{ title: "Billing", href: "/pricing/billing-faq" },
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],
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},
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{
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title: "Enterprise",
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href: "/pricing/enterprise",
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},
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],
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},
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{
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separator: "Help & Support",
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topics: [

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