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Refactored APM
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title: 1. APM Service Map
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weight: 1
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---
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1. Arrived in APM from a RUM trace
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2. Validate workflow is **frontend:/cart/checkout**. Talk to the service map and how it is auto-generated
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title: 2. APM Overview
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weight: 2
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---
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1. Click on Overview
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2. Validate environment is the correct workshop one
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3. Ensure APM Overview is visible
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4. What can you conclude from the top services by error rate chart?
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5. Explain inferred services
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title: 3. APM Explore
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weight: 3
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---
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1. Click Explore, explain that compared to earlier you now see all services (including inferred)
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2. Click on the paymentservice, what can you conclude from the error rate chart?
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3. Is there a pattern to this error rate? We have a handy tool for that, tag spotlight.
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title: 4. APM Tag Spotlight
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weight: 4
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---
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1. Click on tag spotlight
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2. Ensure **Show tags with no values** is off.
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3. What can you conclude from the data you are seeing? Which chart helped you come to this conclusion? (Answer is version).
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4. Click on v350.10 add to filter
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5. Return to explorer, click tag spotlight and clear all
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title: 5. APM Service Breakdown
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weight: 5
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---
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1. Click on the payment service and then from breakdown select **version**
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2. You can see all errors are due to v350.10
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title: 6. APM Trace Analyzer
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weight: 6
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---
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1. Click on traces and sort the traces by duration descending by longest duration
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2. Select the 1st trace ensuring it has a long duration
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title: 7. APM Waterfall
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weight: 7
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1. What can you conclude is going on from the waterfall? (Answer multiple attempts)
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2. Verify version is **v350.10** by looking at the metadata under tags.
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3. Conclusion ... we have an problem.
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4. Draw attention to related content ... TBC
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5. Click on Logs for trace XXXXXXX
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