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Tracey Carter
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adding workload rule step 8
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logs/scp.rst

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@@ -103,17 +103,27 @@ In Splunk Cloud Platform, follow the instructions in the guided setup for the in
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.. _download-certificate:
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8. Secure a connection to your Splunk Cloud Platform instance in Splunk Observability Cloud. See :ref:`logs-scp-prereqs` for more information on the IPs to allow.
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8. Because Log Observer Connect impacts compute resources (CPU and memmory), add a Workload Rule in Splunk Cloud Platform to limit Log Observer Connect searches. Follow the guidance in :new-page:`Create a Workload Rule in Splunk Web <https://docs.splunk.com/Documentation/SplunkCloud/9.2.2403/Admin/CreateWLMRules#Create_a_workload_rule_in_Splunk_Web>` and configure the rule as follows:
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.. code-block:: none
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Predicate: user=[your_Log_Observer_Connect_service-account_name] AND runtime>5m
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Schedule: Always on
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Action: Abort search
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The Workload Rule limits each Log Observer Connect search to 5 minutes.
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9. Secure a connection to your Splunk Cloud Platform instance in Splunk Observability Cloud. See :ref:`logs-scp-prereqs` for more information on the IPs to allow.
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* To get help from Splunk Support, :ref:`Submit a support ticket <support-ticket>`.
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* To do it yourself, add your public IPv4 address to your Splunk Cloud Platform allow list by following instructions in :new-page:`Add subnets to IP allow lists <https://docs.splunk.com/Documentation/SplunkCloud/latest/Admin/ConfigureIPAllowList#Add_subnets_to_IP_allow_lists>`.
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9. Go back to the Log Observer Connect guided setup and select :guilabel:`Next`. Enter your service account username, password, and Splunk platform URL ``https://<stackname>.splunkcloud.com:8089`` to complete the guided setup.
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10. Go back to the Log Observer Connect guided setup and select :guilabel:`Next`. Enter your service account username, password, and Splunk platform URL ``https://<stackname>.splunkcloud.com:8089`` to complete the guided setup.
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10. Remove your IPv4 address from the IP allowlist that you added in step 8. If you are in a GCP environment, do not remove the additional GCP IP addresses that you added in step 8.
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11. Remove your IPv4 address from the IP allowlist that you added in step 9. If you are in a GCP environment, do not remove the additional GCP IP addresses that you added in step 8.
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11. Make sure to give each connection a unique name on the final page of the Log Observer Connect guided setup.
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12. Make sure to give each connection a unique name on the final page of the Log Observer Connect guided setup.
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.. note:: Manage concurrent search limits using your current strategy in Splunk Cloud Platform. All searches initiated by Log Observer Connect users go through the service account you create in Splunk Cloud Platform. For each active Log Observer Connect user, four back-end searches occur when a user performs a search in Log Observer Connect. For example, if there are three users accessing Log Observer Connect at the same time, the service account for Log Observer Connect initiates approximately 12 searches in Splunk Cloud Platform.
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Submit a support ticket
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===================================================================
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If you were not able to independently secure a connection to your Splunk Cloud Platform instance in step 8 in the previous section, you may submit a support ticket from your Splunk Cloud Platform instance to do this on your behalf. Submit a ticket to Splunk Support to configure your Splunk Cloud Platform instance's IP allow list. Configuring your allow list properly opens your Splunk Cloud Platform instance management port to Log Observer Connect, which can then search your Splunk Cloud Platform instance log data. After Splunk Support prepares your Splunk Cloud Platform instance, you can securely create a connection to Log Observer Connect.
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If you were not able to independently secure a connection to your Splunk Cloud Platform instance in step 9 in the previous section, you may submit a support ticket from your Splunk Cloud Platform instance to do this on your behalf. Submit a ticket to Splunk Support to configure your Splunk Cloud Platform instance's IP allow list. Configuring your allow list properly opens your Splunk Cloud Platform instance management port to Log Observer Connect, which can then search your Splunk Cloud Platform instance log data. After Splunk Support prepares your Splunk Cloud Platform instance, you can securely create a connection to Log Observer Connect.
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To submit a support ticket, follow these steps:
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