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Merge pull request #2328 from splunk/quick-add-snow-endpoints
Add ServiceNow endpoints for clarification
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admin/notif-services/servicenow.rst

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@@ -35,15 +35,19 @@ Before you set up the integration, choose a ServiceNow issue type from the follo
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* - Issue type
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- Role needed
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- Role required
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- ServiceNow endpoint
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* - Problem
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- ``user_admin``, ``itil``
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- ``/api/now/v2/table/problem``
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* - Incident
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- ``user_admin``, ``itil``
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- ``/api/now/v2/table/incident``
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* - Event
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- None
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- ``/api/global/em/jsonv2``
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Make note of the role that corresponds to your issue type before proceeding with :ref:`servicenow2`.
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Make note of the role and receiving endpoint that corresponds to your issue type before proceeding with :ref:`servicenow2`.
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.. note:: The ``user_admin`` role is used to verify that ServiceNow has successfully created a Problem or Incident. The ``itil`` role is used to create Problems and Incidents when alerts are sent.
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