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Description
Bug Report: Empty status in incident updates during specific impact sequence
Description
An issue occurs where a new component addition results in an empty status ("status": ""). This happens when a system incident is created via a component move, and a subsequent component is added automatically.
Steps to Reproduce
The bug is observed with the following impact sequence: 1 0 0 → 1 1 0 → 1 2 0 → 1 2 2.
- Incident A (ID 289) is created with
impact: 1and statusdetected. - A component (Dedicated Host) is added to Incident A.
- Incident B (ID 290) is automatically created with
impact: 2andsystem: true. - The component is moved from Incident A to Incident B. The first update in Incident B (ID 0) is correctly set to
status: "SYSTEM". - A second component (Cloud Search Service) is added to Incident B.
Observed Behavior
The update for the second component addition has an empty status field:
{
"id": 1,
"status": "",
"text": "Cloud Search Service (Big Data and Data Analysis, EU-DE, css) added to the incident by system.",
"timestamp": "2026-02-10T10:26:13.186632Z"
}Full example response:
{"data": [{"id": 290,
"title": "System incident from monitoring system",
"description": "System-wide incident affecting one or multiple components. Created automatically.",
"impact": 2,
"components": [170,
180
],
"start_date": "2026-02-10T10:25:55.076149Z",
"system": true,
"type": "incident",
"updates": [{"id": 0,
"status": "SYSTEM",
"text": "Dedicated Host (Compute, EU-DE, deh) moved from <a href='/incidents/289'>System incident from monitoring system</a>",
"timestamp": "2026-02-10T10:25:55.076149Z"
},
{"id": 1,
"status": "",
"text": "Cloud Search Service (Big Data and Data Analysis, EU-DE, css) added to the incident by system.",
"timestamp": "2026-02-10T10:26:13.186632Z"
}
]
},
{"id": 289,
"title": "System incident from monitoring system",
"description": "System-wide incident affecting one or multiple components. Created automatically.",
"impact": 1,
"components": [158
],
"start_date": "2026-02-10T10:24:37Z",
"system": true,
"type": "incident",
"updates": [{"id": 0,
"status": "detected",
"text": "The incident is detected.",
"timestamp": "2026-02-10T10:24:37Z"
},
{"id": 1,
"status": "detected",
"text": "Dedicated Host (Compute, EU-DE, deh) added to the incident by system.",
"timestamp": "2026-02-10T10:24:52.991633Z"
},
{"id": 2,
"status": "SYSTEM",
"text": "Dedicated Host (Compute, EU-DE, deh) moved to <a href='/incidents/290'>System incident from monitoring system</a>",
"timestamp": "2026-02-10T10:25:55.076149Z"
}
],
"status": "detected"
}
]
}Expected Behavior:
The status should not be empty. We need to define whether the inherited/assigned status for this step should be SYSTEM or detected.
Environment Context
System Flag: true
Impact Sequence: 1 0 0, 1 1 0, 1 2 0, 1 2 2
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