ERROR: 28 : Failed to connect to myshopify.com

[jensolafkoch]

Hello,

I have often (but not always) problems to connect to myshopify.com when importing product (all or single) or collection data. I have no idea why ... Any ideas?

Error is like that (tracing ommited):

[2022-07-26 15:49:00] local.ERROR: 28 : Failed to connect to permanent-verlag.myshopify.com port 443: Timed out {"userId":"20e962a1-4d89-45b2-abf6-31d75bf3a22e","exception":"[object] (PHPShopify\\Exception\\CurlException(code: 0): 28 : Failed to connect to permanent-verlag.myshopify.com port 443: Timed out at D:\\dev\\apps\\kb-permanent\\vendor\\phpclassic\\php-shopify\\lib\\CurlRequest.php:200)

This in my environment:

D:\dev\apps\kb-permanent>php artisan about

  Environment ......................................................................................................................................
  Application Name ....................................................................................................................... permanent
  Laravel Version ........................................................................................................................... 9.22.0
  PHP Version ............................................................................................................................... 8.0.14
  Composer Version ........................................................................................................................... 2.2.0
  Environment ................................................................................................................................ local
  Debug Mode ............................................................................................................................... ENABLED
  URL ........................................................................................................................... kb-permanent.local
  Maintenance Mode ............................................................................................................................. OFF

  Cache ............................................................................................................................................
  Config ................................................................................................................................ NOT CACHED
  Events ................................................................................................................................ NOT CACHED
  Routes ................................................................................................................................ NOT CACHED
  Views ..................................................................................................................................... CACHED

  Drivers ..........................................................................................................................................
  Broadcasting ................................................................................................................................. log
  Cache ................................................................................................................................... statamic
  Database ................................................................................................................................... mysql
  Logs .............................................................................................................................. stack / single
  Mail ........................................................................................................................................ smtp
  Queue ....................................................................................................................................... sync
  Session ..................................................................................................................................... file

  Statamic .........................................................................................................................................
  Addons ......................................................................................................................................... 1
  Antlers .................................................................................................................................... regex
  Version ............................................................................................................................... 3.3.23 PRO

  Statamic Addons ..................................................................................................................................
  jackabox/statamic-shopify .................................................................................................................. 1.7.6

[ryanmitchell]

This seems like a connection issue between your server and shopify. I dont believe theres anything that can be added to the codebase to help with this.