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Importing From Another Comments Plugin - Not Sending Notifications #818

@crankybrett

Description

@crankybrett

I am trying to migrate 532 subscribers from Postmatic to STCR. Manual subscriptions work perfectly, but imported subscriptions don't trigger email notifications despite appearing identical in the admin.

What We've Done:

  1. Populated these three tables:
  • wp_subscribe_reloaded - 532 entries with email, post_id, datetime, status='Y'
  • wp_postmeta - Created _stcr@_email entries matching subscription data
  • wp_subscribe_reloaded_subscribers - Unique subscriber entries with proper salt/unique_id
  1. Fixed data formats:
  • Converted Postmatic confirmation IDs (postmatic_xxx) to STCR MD5 format
  • All status values set to 'Y'
  • Used proper datetime formats
  1. Verified data integrity:
  • Imported subscriptions show up correctly in STCR > Manage Subscriptions
  • Display as "All Comments" status (identical to working manual subscriptions)
  • Database entries match format of working manual subscriptions exactly

The Problem:

  • Manual subscriptions → notifications work immediately
  • Imported subscriptions → no notifications sent
  • No errors in logs, all data appears correct

Is there an internal STCR process/hook/metadata that only gets triggered during the normal signup flow? What makes a subscription "notification-ready" beyond the database entries we've populated?

Environment:

  • WordPress 6.8.1
  • STCR version 240119
  • WP Cron disabled (Pagely hosting uses different process)
  • Manual email sending works fine

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