Updated support contact (#1084)

mvistry · web-flow · commit 5fbd7a69c01f · 2024-12-11T17:34:22.000+01:00
* Updated support contact

* Updated 'mailto:'

* Fixing link issue
diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
@@ -64,7 +64,7 @@ You can:
 - [Open an issue](https://github.com/stitchdata/docs/issues) and describe the feature, content, or improvement you want and why you need it. For features, please include how you expect them to work.
 - Submit a [pull request](#pull-requests) with the your suggested changes.
 
-## Please don't submit issues for Stitch support questions. Contact Stitch Support (stitchsupport@talend.com) if you need assistance.
+## Please don't submit issues for support questions. Contact Support (https://community.qlik.com/t5/Support/ct-p/qlikSupport) if you need assistance.
 
 ---
 
@@ -360,7 +360,7 @@ If you need to include a Liquid variable (like `{{ site.stitch-support }}`) in t
 
 ```
 {% capture contact-support %}
-For assistance, contact [Stitch Support](mailto: {{site.stitch-support }}).
+For assistance, contact [Support]({{site.stitch-support }}).
 {% endcapture %}
 
 
diff --git a/README.md b/README.md
@@ -8,7 +8,7 @@ Welcome to the Stitch Docs! This is the repository for [stitchdata.com/docs](htt
 
 The `master` branch is continuously deployed to production using [Netlify](http://netlify.com).
 
-**If you need support for Stitch**, contact Stitch Support by emailing **stitchsupport@talend.com** or [logging into your Stitch account](https://app.stitchdata.com/) and clicking the pink chat bubble in the bottom-right corner.
+**If you need support**, contact Support on **https://community.qlik.com/t5/Support/ct-p/qlikSupport**.
 
 ---
 
diff --git a/_config.yml b/_config.yml
@@ -259,9 +259,9 @@ partners: https://www.stitchdata.com/partners/
 resources: https://www.stitchdata.com/resources/
 data-strategy: https://stitchdata.com/resources/guide/why-you-need-a-data-pipeline
 
-support: stitchsupport@talend.com
+support: https://community.qlik.com/t5/Support/ct-p/qlikSupport
 sales: https://www.stitchdata.com/contact/
-community: https://community.stitchdata.com/
+community: https://community.qlik.com/t5/Support/ct-p/qlikSupport
 sign-in: https://app.stitchdata.com
 
 ## Singer links
diff --git a/_data/stitch/compliance.yml b/_data/stitch/compliance.yml
@@ -34,7 +34,7 @@
   level: "some"
   tier: "all"
   description: |
-    **Stitch doesn't currently support replicating data in a PCI-compliant manner.** To log feedback about replicating data subject to PCI requirements, reach out to our [support team](mailto: {{ site.support }}).
+    **Stitch doesn't currently support replicating data in a PCI-compliant manner.** To log feedback about replicating data subject to PCI requirements, reach out to our [support team] ( {{ site.support }}).
 
     However, all payment information submitted through Stitch's billing interface to pay for your subscription is handled in a PCI-compliant manner.
 
diff --git a/_data/taps/features.yml b/_data/taps/features.yml
@@ -121,7 +121,7 @@ support-level: &support-level
   tooltip: "{{ site.data.tooltips.supported-by }}"
   field-value: |
     {% if integration.certified == true %}
-      [Stitch](mailto:{{ site.support }})
+      [Stitch] ({{ site.support }})
     {% else %}
       [Singer Community]({{ site.singer }}){:target="new"}
     {% endif %}
diff --git a/_database-integrations/database-integrations.md b/_database-integrations/database-integrations.md
@@ -63,7 +63,7 @@ sections:
         content: |
           Additional connection options can be included as part of a Stitch {{ site.data.stitch.subscription-plans.premium.name }} plan. These options include reverse SSH tunnels, VPNs, and AWS Private Link. 
           
-          If you are already on a {{ site.data.stitch.subscription-plans.premium.name }} plan, reach out to [Stitch Support](mailto:{{ site.support }}) to get started on the setup. Otherwise, reach out to [Stitch Sales]({{ site.sales }}){:target="new"} for more info about the {{ site.data.stitch.subscription-plans.premium.name }} plan.
+          If you are already on a {{ site.data.stitch.subscription-plans.premium.name }} plan, reach out to [Support]({{ site.support }}) to get started on the setup. Otherwise, reach out to [Stitch Sales]({{ site.sales }}){:target="new"} for more info about the {{ site.data.stitch.subscription-plans.premium.name }} plan.
 
   - title: "All database integrations"
     anchor: "all-database-integrations"
@@ -80,6 +80,6 @@ sections:
   - title: "Suggest an integration"
     anchor: "suggest-an-integration"
     content: |
-      Don’t see your integration of choice listed here? We’d love to hear from you! [Reach out to us](mailto:{{ site.support }}) with your suggestion.
+      Don’t see your integration of choice listed here? We’d love to hear from you! [Reach out to us]({{ site.support }}) with your suggestion.
 ---
 {% include misc/data-files.html %}
diff --git a/_destinations/destinations.md b/_destinations/destinations.md
@@ -83,6 +83,6 @@ sections:
   - title: "Suggest a destination"
     anchor: "suggest-a-destinations"
     content: |
-      Don't see your destination of choice listed here? We'd love to hear from you! Please [reach out to us](mailto:{{ site.support }}) with your suggestion.
+      Don't see your destination of choice listed here? We'd love to hear from you! Please [reach out to us]({{ site.support }}) with your suggestion.
 ---
 {% include misc/data-files.html %}
diff --git a/_developer-files/connect/guides/connect-guides-feedback.md b/_developer-files/connect/guides/connect-guides-feedback.md
@@ -8,5 +8,5 @@ sections:
   - content: |
       Was anything in the docs unclear? Don't see something you're looking for? [Let us know by creating an issue]({{ site.github_issues }}){:target="new"} on the Stitch Docs GitHub repo.
 
-      If you need help with Stitch, reach out to [Stitch Support](mailto:{{ site.support }}).
+      If you need help with Stitch, reach out to [Support]({{ site.support }}).
 ---
diff --git a/_developer-files/import-api/guides/import-api-guides-feedback.md b/_developer-files/import-api/guides/import-api-guides-feedback.md
@@ -8,5 +8,5 @@ sections:
   - content: |
       Was anything in the docs unclear? Don't see something you're looking for? [Let us know by creating an issue]({{ site.github_issues }}){:target="new"} on the Stitch Docs GitHub repo.
 
-      If you need help with Stitch, reach out to [Stitch Support](mailto:{{ site.support }}).
+      If you need help with Stitch, reach out to [Support]({{ site.support }}).
 ---
diff --git a/_developer-files/import-api/overview/iapi-overview-libraries.md b/_developer-files/import-api/overview/iapi-overview-libraries.md
@@ -11,7 +11,7 @@ sections:
 
       If you need help using these resources, we recommend creating an issue on the GitHub repository (linked below) or asking the [Stitch Community]({{ site.community }}){:target="new"}. **Note**: Stitch Support doesn't provide assistance for these resources.
 
-      **Created your own library or have an example you want to share?** [Let us know](mailto:{{ site.support }}) and we'll add it to the list.
+      **Created your own library or have an example you want to share?** [Let us know]({{ site.support }}) and we'll add it to the list.
 
       {% assign languages = site.data.import-api.resources.all | sort:"language" %}
 
diff --git a/_includes/layout/feedback.html b/_includes/layout/feedback.html
@@ -2,4 +2,4 @@
 
 <span class="h2" data-swiftype-index='false'>Questions? Feedback?</span>
 
-<p data-swiftype-index='false'>Did this article help? If you have questions or feedback, feel free to <a target="_blank" href="https://github.com/{{site.github_editme_path}}/{{ page.path }}">submit a pull request</a> with your suggestions, <a href="{{ site.github_issues }}" target="new">open an issue on GitHub</a>, or <a href="mailto: {{ site.support }}">reach out to us</a>.</p>
+<p data-swiftype-index='false'>Did this article help? If you have questions or feedback, feel free to <a target="_blank" href="https://github.com/{{site.github_editme_path}}/{{ page.path }}">submit a pull request</a> with your suggestions, <a href="{{ site.github_issues }}" target="new">open an issue on GitHub</a>, or <a href="{{ site.support }}">reach out to us</a>.</p>
diff --git a/_includes/notifications/status-support/support.html b/_includes/notifications/status-support/support.html
@@ -25,7 +25,7 @@
             This integration is certified by Stitch. 
         {% endif %}
 
-        For support, contact <a href="mailto: {{ site.support }}">Stitch support</a>.
+        For support, contact <a href="{{ site.support }}">Support</a>.
 
     {% else %}
         <strong>
diff --git a/_includes/replication/replication-stats-copy.html b/_includes/replication/replication-stats-copy.html
@@ -20,7 +20,7 @@
 
 {% include replication/replication-stats.html %}
 
-If your data hasn't shown up after a reasonable amount of time, [reach out to support](mailto: {{ site.support }}).
+If your data hasn't shown up after a reasonable amount of time, [reach out to support]({{ site.support }}).
 
 {% else %}
 To learn more about how info is displayed in these fields, check out the [Monitoring Replication Progress guide]({{ link.replication.rep-progress | prepend: site.baseurl }}).
diff --git a/_replication/selecting-data/syncing-data.md b/_replication/selecting-data/syncing-data.md
@@ -363,7 +363,7 @@ sections:
 
       <tr id="noConnectionYet" style="display: none">
       <td id="noConnectionYetName" colspan="5" align="center">
-        <strong>Don't see the source you want?</strong> <a href="mailto:{{site.support}}">Let us know</a>!
+        <strong>Don't see the source you want?</strong> <a href="{{site.support}}">Let us know</a>!
       </td>
       </tr>
 
diff --git a/_saas-integrations/saas-integrations.md b/_saas-integrations/saas-integrations.md
@@ -59,7 +59,7 @@ sections:
   - title: "Suggest an integration"
     anchor: "suggest-an-integration"
     content: |
-      Don’t see your integration of choice listed here? We’d love to hear from you! [Reach out to us](mailto:{{ site.support }}) with your suggestion.
+      Don’t see your integration of choice listed here? We’d love to hear from you! [Reach out to us]({{ site.support }}) with your suggestion.
 
 ---
 {% include misc/data-files.html %}
diff --git a/_troubleshooting/data-discrepancies/data-discrepancy-troubleshooting-guide.md b/_troubleshooting/data-discrepancies/data-discrepancy-troubleshooting-guide.md
@@ -54,7 +54,7 @@ Stitch may also occasionally encounter performance issues. You can stay up-to-da
 
 ## Queries
 
-Before reporting a data discrepancy to Stitch support, we recommend that you double-check how you're querying the data.
+Before reporting a data discrepancy to Support, we recommend that you double-check how you're querying the data.
 
 <div class="panel-group" id="accordion">
     <div class="panel panel-default">
diff --git a/_troubleshooting/destinations/databricks-delta-issues.md b/_troubleshooting/destinations/databricks-delta-issues.md
@@ -32,4 +32,4 @@ To avoid this issue, make sure the `spark.databricks.delta.schema.autoMerge.enab
 
 ## Contact Support
 
-If you’re still running into problems with Databricks Delta in Stitch, reach out to [Stitch support](mailto:{{ site.support }}).
+If you’re still running into problems with Databricks Delta in Stitch, reach out to [support]({{ site.support }}).
diff --git a/_troubleshooting/destinations/panoply-issues.md b/_troubleshooting/destinations/panoply-issues.md
@@ -30,6 +30,6 @@ If you’ve recently reset your password in Panoply, you’ll also need to updat
 
 ## Contact Support
 
-If you’re still running into problems with Panoply in Stitch, reach out to [Stitch support](mailto:{{ site.support }}).
+If you’re still running into problems with Panoply in Stitch, reach out to [support]({{ site.support }}).
 
 If you’re experiencing issues inside of Panoply, [reach out to Panoply support](https://panoply.io){:target="new"}.
diff --git a/_troubleshooting/replication/missing-tables-and-columns.md b/_troubleshooting/replication/missing-tables-and-columns.md
@@ -28,4 +28,4 @@ Verify the authorizing user's permissions. If the user's permissions can't be ch
 
 ## Contacting Support
 
-If you verify that all the correct permissions are in place and you still encounter issues, please [reach out to support](mailto: {{ site.support }}).
+If you verify that all the correct permissions are in place and you still encounter issues, please [reach out to support]({{ site.support }}).

-Original file line number
+Diff line change
 The `master` branch is continuously deployed to production using [Netlify](http://netlify.com).
 -**If you need support for Stitch**, contact Stitch Support by emailing **[email protected]** or [logging into your Stitch account](https://app.stitchdata.com/) and clicking the pink chat bubble in the bottom-right corner.
 +**If you need support**, contact Support on **https://community.qlik.com/t5/Support/ct-p/qlikSupport**.
 ---