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401002 error when querying jobs endpoint #1581

@rrayferris

Description

@rrayferris

Describe the bug
I receive a "401002: Unauthorized Access" error when querying the jobs endpoint after authenticating with JWT. It appears that support for the jobs endpoint with JWT authentication was added in February 2025.

Versions
Details of your environment, including:

  • Using Tableau Cloud
  • Python version: 3.10.7
  • TSC library version: 0.36

To Reproduce

scopes = [
    "tableau:content:read",
    "tableau:datasources:*",
    "tableau:tasks:*",
    "tableau:jobs:read"
]

payload = {
    "iss": clientId,
    "iat": datetime.datetime.now(datetime.timezone.utc),
    "exp":  datetime.datetime.now(datetime.timezone.utc) + datetime.timedelta(minutes=tokenExpiryInMinutes),
    "jti": str(uuid.uuid4()),
    "aud": "tableau",
    "sub": username,
    "scp": scopes,
} 


def getJwt():
    token = jwt.encode(
        payload,
        secretValue,
        algorithm="HS256",
        headers={
            "kid": secretId,
            "iss": clientId,
        },
    )
    return token


jwt_token = getJwt()
tableau_auth = TSC.JWTAuth(jwt=jwt_token, site_id=site_id)
cloud = TSC.Server(server_address=server_url, use_server_version=True)
cloud.version = '3.25'
with cloud.auth.sign_in(tableau_auth):
     all_jobs = list(TSC.Pager(cloud.jobs))

Results

tableauserverclient.server.endpoint.exceptions.FailedSignInError: Failed Sign In Error: 

        401002: Unauthorized Access
                Invalid authentication credentials were provided.

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