[Bug]: Unable to connect to instrument at USB0::.........:INSTR: could not get instrument information 2450

[BitnooriLee]

Pre-check

• I have searched the existing issues and discussions to make sure my problem has not already been addressed.
• I have looked at the "Known Issues" Section of the marketplace page of all TSP Toolkit extensions.

Search Terms

Hi, I tried instrument configuration to use Tektronix TSP Toolkit.

TSP: Connect > I provide VISA resource string, and get error

Unable to connect to instrument at USB0::....::...::...::INSTR: could not get instrument information

I could use the same VISA resource string to control 2450 by python
for example,

rm = pyvisa.ResourceManager()
instr = rm.open_resource('USB0::....::...::...::INSTR')

it works.

Could you help me with instrument configuration? Thank you.

TSP Toolkit Version

1.2.2

TSP Toolkit Develop Version

None

Steps to Reproduce

TSP:Connect
Enter VISA resource string

Expected Behavior

instrument configuration

Actual Behavior

error

[esarver]

@BitnooriLee Thanks for submitting this issue. I have a few questions to help me determine what is going on:

1. What Operating System are you running?
2. What VISA driver are you using?

[BitnooriLee]

Hi,

1. macOS
2. NI-VISA 2023 Q3

[esarver]

Unfortunately, we have been unable to add support for VISA on macOS as of yet. We only support LAN at this time. Sorry for the inconvenience. We do plan to support this in the future.

Please see #7 for more information and updates.

[BitnooriLee]

Okay, now I connect 2450 by LAN.
I got common error when I run script through TSP toolkit.
[2] {1138} Parameter 1, expected type 'number', but found type 'unknown'
[2] {2224} USB flash device not present

Is there any way I can see the details of the error? Or developer manual? Thank you.

[esarver]

Glad you were able to get connected. You can find the PDF manual here. You can also set up your 2450 using the "System Configurations" view. Then, if you open your script, you should get syntax errors for incorrect functions as well as completion and other language features.