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Copy file name to clipboardExpand all lines: troubleshooting/license-key-errors.md
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@@ -18,42 +18,40 @@ This page provides solutions for license key errors that you may encounter while
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A Telerik license key error may occur in the following scenarios:
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* Missing license key.
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* Using an expired subscription license after the end of the subscription term.
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* Using a perpetual license with a product version that was released outside the validity period of your license.
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* Using an expired trial license.
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* Using an outdated license key after making renewals or purchases.
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* Using a license key that doesn't include Telerik UI for Blazor.
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* Using conflicting license keys in the same environment. For example, using one global license key and one in the app. Or, using a license key file together with an environment variable in CI/CD environment.
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* Corrupt license key
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* The license key is missing or not set up correctly.
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* The license key is outdated or does not include the product version that you are using.
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* Your subscription license or trial has expired.
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* You have different conflicting license keys in the same environment. For example, using one global license key and one in the app. Or, using a license key file together with an environment variable in CI/CD environment.
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Refer to the specific error messages and tips below.
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## Error Messages
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### No Telerik or Kendo UI product references detected in project (TKL001)
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This error can occur when a project references `Telerik.Licensing`, but not any other Telerik packages. If your scenario is different, please contact [Technical Support](https://www.telerik.com/account/support-center).
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This error can occur when a project references `Telerik.Licensing`, but not any other Telerik packages. In this case, please remove the `Telerik.Licensing` package from the project. If your scenario is different, please [contact Technical Support](https://www.telerik.com/account/support-center).
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### No Telerik and Kendo UI License file found (TKL002)
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[Install a license key file](slug:installation-license-key). If you already downloaded it, make sure it's [saved at the right place](slug:installation-license-key#manual-installation).
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The error means that the license key is missing or not set up corrently. For example, the environment variable is not set or [the license file may be at the wrong place](slug:installation-license-key#manual-installation).
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[Install a license key](slug:installation-license-key) again. Also check how to [set up a license key in CI/CD environments](slug:deployment-license-key).
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### Corrupted Telerik and Kendo UI License Key content (TKL003)
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Follow the [automatic](slug:installation-license-key#automatic-installation) or [manual](slug:installation-license-key#manual-installation) installation steps from scratch. Also check how to [set up a license key in CI/CD environments](slug:deployment-license-key).
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The licensekey is detected, but its value is invalid and cannot be decrypted. For example, if you have set a `TELERIK_LICENSE` environment variable through the Windows operating system's UI, then it may be truncated. In such cases, remove the environment variable and use a licensekey file instead.
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If you have set a `TELERIK_LICENSE` environment variable through the Windows operating system's UI, then remove the environment variable and use a license key file instead.
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Follow the [automatic](slug:installation-license-key#automatic-installation) or [manual](slug:installation-license-key#manual-installation) installation steps from scratch. Also check how to [set up a license key in CI/CD environments](slug:deployment-license-key).
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### Unable to locate licenses for all products (TKL004)
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Your license is not valid for the detected product(s).
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Your license is not valid for the detected product(s), because it doesn't include them.
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[Review the purchase options for Telerik UI for Blazor](https://www.telerik.com/purchase/blazor-ui). If you have already purchased the required license, then, [update your license key](slug:installation-license-key#license-key-updates).
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### Telerik UI for Blazor is not listed in your current license file (TKL101)
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Your license is not valid for the detected product(s).
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Your license key does not include Telerik UI for Blazor.
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[Review the purchase options for Telerik UI for Blazor](https://www.telerik.com/purchase/blazor-ui). If you have already purchased the required license, then, [update your license key](slug:installation-license-key#license-key-updates).
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