Update troubleshoot-report-server.md

Author: todorarabadzhiev

knowledge-base/troubleshoot-report-server.md

@@ -21,7 +21,7 @@ res_type: kb
 
 ## Description
 
-Sometimes it is possible to experience problems with the Report Server the reasons for which are not apparent. For example, restricted permission for accessing the File Storage, Internal Server Errors due to inaccessible Storage or missing/corrupted report resources (e.g. invalid image), etc.
+Sometimes it is possible to experience problems with the Report Server, the reasons for which are not apparent. For example, restricted permission for accessing the File Storage, Internal Server Errors due to inaccessible Storage or missing/corrupted report resources (e.g., invalid image), etc.
 
 ## Solution
 
@@ -50,11 +50,11 @@ We recommend using the following basic approaches for troubleshooting :
    </configuration>
    ```
 
-1. For issues related to Scheduled Tasks, it's recommended to set up a Trace Listener in Report Server Service Agent configuration file. Please check [Telerik Report Server Service Agent is not running](./report-server-service-agent-is-not-running) KB article for details.
-1. Additional information may also be logged in machine's [Windows Events](https://docs.microsoft.com/en-us/windows/desktop/events/windows-events). You may use the [Event Viewer](https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/) to inspect the events logged from **w3wp** or **serviceAgent** processes and see if there is any useful information.
+1. For issues related to Scheduled Tasks, it's recommended to set up a Trace Listener in the Report Server Service Agent configuration file. Please check [Telerik Report Server Service Agent is not running]({%slug report-server-service-agent-is-not-running%}) KB article for details.
+1. Additional information may also be logged in the machine's [Windows Events](https://docs.microsoft.com/en-us/windows/desktop/events/windows-events). You may use the [Event Viewer](https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/) to inspect the events logged from **w3wp** or **serviceAgent** processes and see if there is any useful information.
 
 ## Further Assistance
 
-If the problem persists, you may open a support ticket and send us in an archive (ZIP/RAR file) the [SAZ file](https://docs.telerik.com/fiddler/Save-And-Load-Traffic/Tasks/CreateSAZ) recorded by _Fiddler_, the log file generated by the _Trace Listeners_ and _Windows Event Viewer_ while experiencing the issue.
+If the problem persists, you may open a support ticket and send us an archive (ZIP/RAR file) the [SAZ file](https://docs.telerik.com/fiddler/Save-And-Load-Traffic/Tasks/CreateSAZ) recorded by _Fiddler_, the log file generated by the _Trace Listeners_ and _Windows Event Viewer_ while experiencing the issue.
 
-Including the steps which have to be followed in order to reproduce the issue may speed up the diagnostic process.
+Including the steps that have to be followed in order to reproduce the issue may speed up the diagnostic process.