Unreachable device modal contains only targets iOS devices and contains a dead link

[bluec0re]

Bug Description

The modal for an unreachable device only mentions iOS (I'm on Android). Also the context link (https://threema.ch/faq/web_ios_foreground) is dead.

Potential Solution

1. Don't limit to a specific OS
2. Fix the dead link

Your Environment

• Threema Web version: 2.4.1
• Threema App version: 4.8
• Browser name and version: Chrome 102
• Computer operating system and version: Linux
• Smartphone operating system and version: Android

[threema-danilo]

@bluec0re thanks for the report! This is a bug, this version of the dialog should only be shown for iOS devices (obviously)! 🙂

[threema-danilo]

Hmm, actually I cannot reproduce this. Do you use Play Services or Threema Push? Do you have some steps to reproduce this?

[bluec0re]

Play Services and no. IIRC it occurred after waking my desktop up from sleep. But can't say for sure.

[lgrahl]

Can you send us the log of the web client after it happens? That might help. If you don't want to post it here, you can send it to *SUPPORT and mention this GH issue.

[threema-danilo]

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

[threema-danilo]

@bluec0re did this issue occur again, or not anymore?

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

[bluec0re]

It happened again once yesterday when trying to reproduce. But wasn't able to do it again so far. I thought it was related to switching from VPN (on device) to same WiFi (direct WebRTC connection). But couldn't confirm 😞

Airplane mode etc. Did not brought it up.