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1774496,1542117,2025-10-24 08:21:37 -0700,2025-10-24 08:21:37 -0700,"<p>That is a user folder, name created by user. If you click it in folder pane, it should show whatever is in the folder. </p>",davidsk,false,0,0
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1774804,1542117,2025-10-25 08:24:51 -0700,2025-10-25 08:24:51 -0700,"<p>The question given is Helpful? Not really. 1. ""name created by user"" seems to me to imply that I created the name ""Contacts"". Is that what you expect? I don't remember doing so, but could have. 2. Folder pane? I don't know what that is. Clicking anywhere on the page I showed in the screenshot leads to no change; Yet, I can see all the contact details in the AddressBook on the far left hand side. I think I used to use ""Contacts"" to gain access to a record so I could edit when, say, someone changed their email address. </p>",wynn1,false,0,0
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1774819,1542117,2025-10-25 09:57:35 -0700,2025-10-25 09:57:35 -0700,"<p>All i know is that 'Contacts' appears as a folder in the folder pane in your screenshot and that it is not part of Thunderbird. The folder pane is the left side of the main screen. It appears on screenshot below Archives. If you click the 'Contacts' folder name, it should show contents and that may help in knowing what it is. </p>",davidsk,false,0,0
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1774938,1542117,2025-10-26 05:24:27 -0700,2025-10-26 05:24:27 -0700,"<p>Fair enough. On the basis of what you said above, I thought there could be no harm in deleting the ""Contacts"" folder below the Archive, as it is ""not part of Thunderbird"". It doesn't allow itself to be deleted ! I wonder what that means then? </p>",wynn1,false,0,0
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1774943,1542117,2025-10-26 06:01:25 -0700,2025-10-26 06:01:25 -0700,"<p>I agree it is puzzling. One area to check would be the account from your online signin. If it appears as a folder there, you might be able to see if there are any contents and to possibly delete it. Another approach would be to view the file in Windows File Explorer, To do that, - highlight the Contacts folder, rightclick and select properties to see its location - then, click help>troubleshootinginformation, scroll down to 'profile folder' and click 'open folder' - EXIT thunderbird now. You are in Windows File Explorer within the profile - locate the Contact folder. I think you can delete it now - restart thunderbird and see if it reappears. </p>",davidsk,false,0,0
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1773314,1542121,2025-10-19 16:40:46 -0700,2025-10-19 16:40:46 -0700,<p>My personal opinion is McAfee is the most malicious software you have. </p><p>without details of exactly what the files contained a wild guess is the best you can hope for. One thing I do know is that what these products report as malicious is frequently not at all. Why do you have files numbered up around 100 if you are going to use McAfee you might want to manually clean out your system temp folder as it is full of junk. </p><p>If you change the Thunderbird configuration to not allow antivirus products to scan new emails those files will not even be created they exist only so the antivirus can eliminate malware before is is stored with all your other mail and the attendant disaster the flailing of the antivirus product in deleting all the mail in the folder can start. </p>,MattAuSupport,false,0,0
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1773327,1542121,2025-10-19 17:36:00 -0700,2025-10-19 17:52:35 -0700,"<p>Hey Matt, Thanks for your response although IMHO I think your opinion of McAfee is a bit OTT! I consider it no better or worse than any other AV although your sentiments are noted. You will be glad to know after I contacted McAfee support when I received these alerts ... I uninstalled their software ;-) </p><p>I clear .tmp files from multiple laptops on a regular basis. Those 2 were the only ones in %temp% today. This laptop is 6 months old, and came pre-installed with McAfee. I installed Thunderbird the same day and is my only email application. </p><p>Today is the first time I've seen these. What got my attention was the fact that my version required multiple updates when I have it set to ""Check for updates, but let me choose whether to install them"". </p><p>So I was curious to know what generates these newmsg files, are these new, and being too lazy to read all the release notes, will the latest versions still generate them. </p>",wilson.consulting,false,0,0
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1773366,1542121,2025-10-19 21:57:29 -0700,2025-10-19 21:57:29 -0700,"<p>Nothing new about them at all. They are attached to the ""allow antivirus products to scan for virus setting"". <img src=""https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-10-19-19-26-36-34ce66.png""> </p><p>It goes back to about V2 I think. </p><p>I felt due warning of my bias re McAfee might be relevant, but there is a little documentation to support that in general here <a href=""https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues"" rel=""nofollow"">https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues</a>. I feel similarly about Norton because neither product has actually improved in the last decade, instead of providing quality efficient products, they use fear as their selling and retention points and spread the invasiveness of their software ever deeper into the operating system internals. Little better than ransomware I feel. </p>",MattAuSupport,false,0,0
1542099,2025-10-19 07:45:21 -0700,2025-10-25 00:41:39 -0700,Open https link,"<p>Hello, I hope I'm in the right subforum. I have the following problem. </p><p>In my system settings, Opera is set as the default browser, using the command ""opera %U --lang=de."" </p><p>Unfortunately (despite the system-wide setting), when I want to open an https link, Thunderbird still asks me which application I want to use. Unfortunately, as is usually the case, I can't select one from the application menu (where the corresponding command is stored in Opera). Instead, I have to search for and specify the application in the /usr/bin folder. This logically opens the link with the ""opera"" command and not with the ""--lang=de"" option. However, Thunderbird doesn't accept a desktop file under ""Open with..."", where you could add the option. </p><p>I've now created a shell file with the following content: </p> <ol><li>! /bin/bash </li></ol> <p>opera %U --lang=de </p><p>This opens the browser as desired when I click the link, but only with the home page; the link isn't passed. </p><p>My question is, how would the command in the shell file need to be changed to open the link, or is there any way to get Thunderbird to open links with the command ""opera %U --lang=de""? </p><p>Thank you. </p>",thunderbird;customization;,thunderbird,customization,en-US,1773269;1774695;,MichaW
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1542106,2025-10-19 08:21:20 -0700,2025-10-20 13:56:46 -0700,Thunderbird,<p>Question 1: How can I create a text block in the current version? Question 2: Why are the names in my account/folder list suddenly in English? </p>,thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,en-US,1773488;1773518;,guentherleoziegler
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1542113,2025-10-19 09:14:21 -0700,2025-10-19 19:52:20 -0700,"Undeletable ""ghost"" folders in Trash","<p>Under Inbox | Trash in my TBird account is a structure </p><pre>2019 subfoldername sub-subfoldername </pre> <p>in italics, in gray letters. When I try to delete it, I see ""The server replied [Nonexistent]"" and the structure disappears; until I close and reopen TBird, and there it is again. When I select ""Empty trash"" I get no error message and the structure disappears; but it reappears on reopening TBird. How can I make it gone gone gone? </p>",thunderbird;connectivity;,thunderbird,connectivity,en-US,1773315;1773334;1773341;1773351;,ronks1
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1542117,2025-10-19 09:38:43 -0700,2025-10-25 09:57:35 -0700,Getting my wife's Thunderbird email to show on my install on W11 from W10 data on a HDD,"<p>I am not sure if this is the correct place to ask my question. Apologies if you think it should be somewhere else in Thunderbird Help. </p><p>My old W10 machine crashed in September. I bought a W11 machine in October. </p><p>A colleague managed to rescue all my data from the W10 to a HDD. </p><p>I installed Thunderbird 143.0.1 to the W11 machine. On running the program it found me and my emails. I hoped it would find my wife's emails too. But no luck so far. Both domain names are the same. I've tried adding the details I have for my wife's email as a new account, but the program goes on and on looking with no result, and no end. I have to unplug the power cord to end it. </p><p>I've followed advice from the help pages to Find and restore my Profile without opening Thunderbird. In the process I've deleted the Profile on the W11 install, and substituted the Profile from the W10 install. It was around 8GB. So I assumed that Local Folders and my wife's details would show. Neither of these things occur. My account is shown together with recent emails. </p><p>What is happening? How can I get my wife's email account to show? How can I find my archive of emails in Local Folders? Any help gratefully accepted. Thunderbird 101 maybe? </p>",thunderbird;import-and-export-email;,thunderbird,import-and-export-email,en-US,1773376;1773461;1773492;1773615;1773629;1773937;1773939;1773960;1773968;1774238;1774241;1774492;1774496;1774804;1774819;,wynn1
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1542117,2025-10-19 09:38:43 -0700,2025-10-26 06:01:25 -0700,Getting my wife's Thunderbird email to show on my install on W11 from W10 data on a HDD,"<p>I am not sure if this is the correct place to ask my question. Apologies if you think it should be somewhere else in Thunderbird Help. </p><p>My old W10 machine crashed in September. I bought a W11 machine in October. </p><p>A colleague managed to rescue all my data from the W10 to a HDD. </p><p>I installed Thunderbird 143.0.1 to the W11 machine. On running the program it found me and my emails. I hoped it would find my wife's emails too. But no luck so far. Both domain names are the same. I've tried adding the details I have for my wife's email as a new account, but the program goes on and on looking with no result, and no end. I have to unplug the power cord to end it. </p><p>I've followed advice from the help pages to Find and restore my Profile without opening Thunderbird. In the process I've deleted the Profile on the W11 install, and substituted the Profile from the W10 install. It was around 8GB. So I assumed that Local Folders and my wife's details would show. Neither of these things occur. My account is shown together with recent emails. </p><p>What is happening? How can I get my wife's email account to show? How can I find my archive of emails in Local Folders? Any help gratefully accepted. Thunderbird 101 maybe? </p>",thunderbird;import-and-export-email;,thunderbird,import-and-export-email,en-US,1773376;1773461;1773492;1773615;1773629;1773937;1773939;1773960;1773968;1774238;1774241;1774492;1774496;1774804;1774819;1774938;1774943;,wynn1
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1542118,2025-10-19 09:39:41 -0700,2025-10-19 09:39:41 -0700,setting up Gmail account,"<p>Hi, I'm trying to set up a gmail mail account in Thunderbird on a Mac. The email address is active on Gmail. On Thunderbird I click for a new account. I type in my name and mail address and get an auto configuration. Then I get a window to sign in to continue to Mozilla Thunderbird Email. I enter the new email address. Instead of getting a password request, I get a Google message saying wrongly configured request. </p><p>So I thought maybe I should create a new Mozilla account with this email address, and I got a message saying something went wrong. </p><p>I've tried several times. What's the secret. </p>",thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,en-US,"",dpauker
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1542121,2025-10-19 10:28:15 -0700,2025-10-19 21:57:31 -0700,McAfee reports newmsg files being created in AppData\Local\Temp are malicious,"<p>I have McAfee Total Security installed & up to date on my PC. </p><p>3 times today, the AV reported files being generated by email contain malicious links or attachments? </p><p>e.g. in AppData\Local\Temp newmsg-46 newmsg-73 </p><p>Thunderbird 128.13.0esr was installed. I have just updated to 128.14.0esr, then immediately prompted to install140.4.0esr? </p><p>Was this a known issue? </p><p>Thanks </p>",thunderbird;attachments;,thunderbird,attachments,en-US,1773314;1773327;1773366;,wilson.consulting
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1542124,2025-10-19 10:47:37 -0700,2025-10-20 00:45:26 -0700,Aggiunta account Microsoft,"<p>Buonasera. Non riesco ad aggiungere il mio account di posta Microsoft su Tunderbird. La password è corretta ma mi esce sempre questo messaggio: ""Autenticazione non riuscita. Assicurati che nome utente e password siano corretti"". Non ho avuto problemi ad agggiungere il mio account pec e quello di Gmail. Distinti saluti. Edgardo </p>",thunderbird;email-and-messaging;needsinfo;,thunderbird,email-and-messaging,it,1773384;,edgardo.dorsi
1774927,1543234,2025-10-26 04:15:58 -0700,2025-10-26 04:15:58 -0700,"<p>Iedereen praat hier nederlands...? Ik heb een plaatje bijgesloten van de knoppen die ik onder het typvak zie komen vanaf het moment dat ik ga typen. Die knoppen links en rechts zie ik altijd, maar hebben feitelijk niks met het filtervak te maken, dus die zou ik liever weghebben. </p><p>Bedankt. Ik geef niet op, maar het is niet makkelijk.. </p>",Linuxrules,false,0,0
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1774906,1543240,2025-10-26 02:09:31 -0700,2025-10-26 02:09:31 -0700,"<p>Non mi è molto chiaro cosa stai descrivendo... Mi sembra strano però che quello sia il percorso di backup, a me sembra il normale percorso di un profilo Thunderbird. Un backup dovrebbe stare da tutt'altra parte. </p><p>Comunque per importare nuovamente la posta puoi seguire la falsariga di questi appunti: -> <a href=""https://codeberg.org/m13o/TBook/wiki/Thunderbird+-+Importare+mbox.-"" rel=""nofollow"">https://codeberg.org/m13o/TBook/wiki/Thunderbird+-+Importare+mbox.-</a> </p><p>Purtroppo però l'estensione ImportExportTools NG non è compatibile con Thunderbird 144. Assicurati che nella cartella che hai citato ci siano davvero i file mbox e che non abbiano dimensione zero. </p><p>Poi in caso ti suggerisco una procedura alternativa per usare ImportExportTools NG e recuperare i messaggi. </p>",@next,false,0,0
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1774947,1543249,2025-10-26 06:43:16 -0700,2025-10-26 06:43:16 -0700,"<p>Server příchozí pošty (POP3) je <strong><a href=""http://pop3.seznam.cz"" rel=""nofollow"">pop3.seznam.cz</a></strong> a nie <em>pop3.seznam</em> Skontroluj a oprav nastavenie POP3 svojho účtu v Thunderbirde. </p>",Ansamb,false,0,0
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1774957,1543253,2025-10-26 09:31:03 -0700,2025-10-26 09:31:03 -0700,"<p>That may mean the user name is misspelled, or that the username does not include the full email address, or that the password is incorrect or that the server settings are wrong. Are you able to send messages? Can you log onto the account with your browser? If you post complete error message in English and a screenshot of your incoming server settings pane, some suggestions may come forth. Thank you </p>",davidsk,false,0,0
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1774930,1543254,2025-10-26 04:45:33 -0700,2025-10-26 04:45:33 -0700,"<p>Maybe this will help: <a href=""https://kb.mozillazine.org/Date_display_format"" rel=""nofollow"">https://kb.mozillazine.org/Date_display_format</a> </p>",davidsk,false,0,0
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1774958,1543261,2025-10-26 09:32:04 -0700,2025-10-26 09:32:04 -0700,"<p>Hai scritto solo 8 parole... io non ho proprio idea di che problema parli, se vuoi spiegare meglio... </p>",@next,false,0,0
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