Latest Thunderbird desktop questions: Thu Jan 1 20:58:22 UTC 2026

Automated · Automated · commit 65b3c46a41c9 · 2026-01-01T20:58:22.000Z
diff --git a/.answer_poll_count.txt b/.answer_poll_count.txt
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diff --git a/2026/2026-01-01-2026-01-01-thunderbird-answers-for-questions-desktop.csv b/2026/2026-01-01-2026-01-01-thunderbird-answers-for-questions-desktop.csv
@@ -15,6 +15,7 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1790671,1557955,2026-01-01 11:32:48 -0800,2026-01-01 11:32:48 -0800,"<p>If this was working a few days ago, and if you have made no changes, I suggest you contact your email provider, as this appears an error message from the mail server. </p>",davidsk,false,0,0
 1790674,1557955,2026-01-01 11:37:25 -0800,2026-01-01 11:37:25 -0800,"<p>Thank you David.  I will contact Ionos, but I'm doubtful.  I'm trying to move away from Microsoft Outlook, and like a lot of the Thunderbird features, but still have Outlook on my pc and it synched with no problems when I tried using it today. </p>",john9910,false,0,0
 1790676,1557955,2026-01-01 11:40:05 -0800,2026-01-01 11:40:05 -0800,"<p>To get another set of eyes, I suggest posting screenshot of your incoming server settings pane. </p>",davidsk,false,0,0
+1790683,1557955,2026-01-01 12:34:04 -0800,2026-01-01 12:34:04 -0800,"<p>Thanks David.  I've attached a screen shot. </p><p>I've been working with Ionos and they have initiated a ""Mailbox Repair Process"".  This would take a couple of hours.  I'll check it tomorrow morning. </p>",john9910,false,0,0
 1790644,1557966,2026-01-01 10:02:13 -0800,2026-01-01 10:02:13 -0800,"<p>This forum is not supported by developers, but by peer users like you. We do not make these decisions. In general, Thunderbird does not support or debug addons; that is the developer role. Also, by using the latest release, you are more likely to encounter addon issues, as developers must be continually involved with latest updates. it is routine for users to post that an addon isn't working properly with the latest release. If reliable results from addons is a priority, my personal recommendation is to stick with the ESR release. My opinion - and it's nothing more than that - is that the developer has direct contact with the appropriate persons and could probably work through this issue better. If you believe there is a bug in Thunderbird, you can post it at <a href=""http://bugzilla.mozilla.org"" rel=""nofollow"">bugzilla.mozilla.org</a>. </p>",davidsk,false,0,0
 1790655,1557966,2026-01-01 10:25:56 -0800,2026-01-01 10:25:56 -0800,"<p>Thanks David,  That makes it clearer then that my query doesn't get picked up by Mozilla. </p><p>I didn't know there was a choice of versions one being ESR as you say.  </p><p>I still don't understand the ""AMO"" term though.  </p><p>I may have answered my own question by digging deeper. The XPI file has a manifest.json file which shows  ""strict_max_version"": ""145.*"" even though the developer documentation shows compatibility up to 147. I think that puts it in the developer's court.  </p><p>I even tried to edit the json file to change the number to 147, filed it and re-zipped it up. That didn't work when I tried to install from a local file, as it said it was corrupted. I've given up at this point and restored to the older version 144 of thunderbird. </p>",itdcmy,false,0,0
 1790661,1557966,2026-01-01 10:56:17 -0800,2026-01-01 10:57:07 -0800,"<blockquote> I still don't understand the ""AMO"" term though. </blockquote> <p>AMO stands for <strong>a</strong>ddons.<strong>m</strong>ozilla.<strong>o</strong>rg. Technically it isn't entirely correct to refer to AMO for Thunderbird add-ons, as Thunderbird uses it's own add-on store at <a href=""https://addons.thunderbird.net"" rel=""nofollow"">https://addons.thunderbird.net</a>. </p><p>The latest version of the 'Allow HTML Temp' add-on is 10.1.1, and it's marked as compatible up to TB v147. <a href=""https://addons.thunderbird.net/thunderbird/addon/allow-html-temp/"" rel=""nofollow"">https://addons.thunderbird.net/thunderbird/addon/allow-html-temp/</a> </p><p>That version works just fine here with TB 146.0.1. Why it doesn't work for you I don't know. Perhaps you disabled automatic add-on updates in Thunderbird? </p><p>With the latest version of the add-on you shouldn't need to mess with the max_version option in the manifest.json file.  I'd suggest to remove the messed up version of the add-on in your installation of Thunderbird, restart Thunderbird, and then install the latest version via the Thunderbird Add-on Manager. Also see <a href=""https://support.mozilla.org/kb/installing-addon-thunderbird"" rel=""nofollow"">https://support.mozilla.org/kb/installing-addon-thunderbird</a> </p>",christ1,false,0,0
diff --git a/2026/2026-01-01-2026-01-01-thunderbird-creator-answers-desktop-all-locales.csv b/2026/2026-01-01-2026-01-01-thunderbird-creator-answers-desktop-all-locales.csv
@@ -7,7 +7,7 @@ id,created,updated,title,content,tags,product,topic,locale,answers,creator
 1557937,2026-01-01 05:59:02 -0800,2026-01-01 05:59:02 -0800,gmail e/o mozilla non permettono l'invio di nuove email,<p>improvvisamente gmail e/o mozilla non consentono l'invio di email nuove. Si chiedono  chiarimenti in merito </p>,thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,it,"",orione.cassiopea
 1557941,2026-01-01 06:36:31 -0800,2026-01-01 06:36:31 -0800,Ho una cartella in local folder che non riesco a eliminare,"<p>La cartella che indico nell'allegato ha una icona diversa da tutte le altre cartelle, non ricordo quando l'ho creata, ora e vuota, mi crea confusione vederla e vorrei cancellarla ma come si vede nell'allegato cliccando con il pulsante destro non c'è una opzione elimina.  Qualcuno mi sa dire come eliminarla/cancellarla? Grazie </p>",thunderbird;email-and-messaging;,thunderbird,email-and-messaging,it,"",silviob
 1557945,2026-01-01 07:00:18 -0800,2026-01-01 08:05:22 -0800,copy account from one computer to another,"<p>I have a MacBook Air and an iMac desk top computer. There are 6 email accounts on the MacBook Air and 4 on the iMac. I am using Thunderbird MacBook Air 115.12.2 (64 bit) and on the iMac 140.6.esr (64 bit). For some reason I am unable to set up the 5th account on the iMac (Wrong password etc) </p><p>Can I just export the 5th account on MacBook Air and import that account on the iMac? The export file (I guess all accounts) is 8.17 GB . </p><p>If I import that file to the iMac will I duplicate the emails already associated with the existing 4 accounts or will I be able to select which account I want to import along with the associated settings and passwords? </p><p>Thank you, Ton Aston </p>",thunderbird;import-and-export-email;,thunderbird,import-and-export-email,en-US,1790622;,Tony_Aston
-1557955,2026-01-01 08:11:50 -0800,2026-01-01 11:40:05 -0800,Can't log into imap account that used to work no problem,"<p>For the last two day when I start Thunderbird I get the message ""The current operation on 'Inbox' did not succeed.  The email server for account [edited]@herrinonline.net responded: expecting "")"" instead of ""("". </p><p>This is happening with all 4 email addresses I have. 3 on ionos and 1 on gmail. </p><p>I have checked all the settings for the Ionos webmail server and the Gmail server and they are correct.  I have deleted of of the accounts and recreated it but still get the same message. </p><p>Attached is a capture of the actual error message.  If I try to synch with any of the email addresses I get the same message for that email </p><p>Can you offer any help? </p><p>Thanks, </p><p>John </p>",thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,en-US,1790671;1790674;1790676;,john9910
+1557955,2026-01-01 08:11:50 -0800,2026-01-01 12:34:05 -0800,Can't log into imap account that used to work no problem,"<p>For the last two day when I start Thunderbird I get the message ""The current operation on 'Inbox' did not succeed.  The email server for account [edited]@herrinonline.net responded: expecting "")"" instead of ""("". </p><p>This is happening with all 4 email addresses I have. 3 on ionos and 1 on gmail. </p><p>I have checked all the settings for the Ionos webmail server and the Gmail server and they are correct.  I have deleted of of the accounts and recreated it but still get the same message. </p><p>Attached is a capture of the actual error message.  If I try to synch with any of the email addresses I get the same message for that email </p><p>Can you offer any help? </p><p>Thanks, </p><p>John </p>",thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,en-US,1790671;1790674;1790676;1790683;,john9910
 1557958,2026-01-01 08:35:25 -0800,2026-01-01 08:35:25 -0800,help to grow enterprise,<p>need help to grow </p>,thunderbird;accessibility;,thunderbird,accessibility,en-US,"",qoncept.creator
 1557966,2026-01-01 09:18:41 -0800,2026-01-01 10:57:07 -0800,Add-on Allow HTML Temp not compatible with TBird 146.0.1,"<p>Since the upgrade to Thunderbird 146, the plugin for Allow HTML Temp has been disabled.  Following Find an alternative add-on button, I get directed to an upgraded version of the add-on 10.1.1, see screen clip, which states it should be OK up to version 147.  </p><p>I had the same problem last time the upgrade was to Tbird 144 and Allow HTML Temp add-on was updated to 10.0.8. I followed up with the add-on developer who claimed it was Thunderbird is erroneously rejecting the add-on.  They said ""Thunderbird itself checks the compatiblity on add-on installation at AMO, where the add-on version 10.0.8 is marked as compatible up to 144 at the moment."" I don't understand what the ""AMO"" term means. The developer sent me a modified version of their update, but closed the issue with ""Not an Add-on Issue. Compatibility check on AMO failed."" </p><p>It looks like the same problem is happening again. Can you please tell me if this is a problem with Thunderbird checking, or is it with the add-on? When will this type of issue be solved? </p><p>(I was also told by the developer that I might have changed some feature of Thunderbird from standard, but that is not true) </p>",thunderbird;extensions;,thunderbird,extensions,en-US,1790644;1790655;1790661;1790662;,itdcmy
 1557967,2026-01-01 09:18:48 -0800,2026-01-01 10:16:03 -0800,images on inbox mail In Thunderbird,"<p>email address;  [edited]@btopenworld.com </p><p>Dear Sirs' Happy New Year I have a problem that I have had no luck in resolving via the Thunderbird Help option. My problem is that recently I have been unable to receive any images on all my mail which I receive within my Inbox. I have chcked the mail within Thunderbirds Server (ie  BT), and all the images do appear on all the mail at this source. I would be most grateful if you could please help me in this matter. Kindest regards, Brin Benger </p>",thunderbird;customization;,thunderbird,customization,en-US,1790649;,gyron
@@ -16,3 +16,5 @@ id,created,updated,title,content,tags,product,topic,locale,answers,creator
 1557983,2026-01-01 10:30:08 -0800,2026-01-01 10:30:08 -0800,Não consigo acesso ao imap Gmail após instalar o Thunderbird 146.0.1,"<p>Após atualizar para o Thunderbird 146.0.1 perdi acesso ao meu email do gmail. </p><p>Segui as instruções do gmail para configurar novamente:  </p><p>""Configurar o Gmail em outro cliente de e-mail Para adicionar o Gmail a outro cliente de e-mail: Use a opção ""Fazer login com o Google"" </p><p>A resposta do google foi: ""400. Isso é um erro. A solicitação é inválida e não pode ser processada pelo servidor. Não tente novamente. Isso é tudo o que sabemos."" </p><p>Tentei configurar o Thunderbird manualmente usando os dados:  Servidor de envio de e-mails (SMTP): <a href=""http://smtp.gmail.com"" rel=""nofollow"">smtp.gmail.com</a> Requer SSL: Sim Requer TLS: Sim (se disponível) Requer autenticação: sim Porta para TLS/STARTTLS: 587 </p><p>Continuou não funcionando. </p><p>Entrei em contato com o suporte do google e não souberam o que fazer, empurraram o problema pedindo para contatar o desenvolvedor do Thunderbird. </p><p>Segue a tela de erro do google </p>",thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,pt-BR,"",anderson.c.t
 1557987,2026-01-01 11:12:55 -0800,2026-01-01 11:12:55 -0800,folder names,"<p>the erroneous ""JUNK"" folder appeared correctly as ""SPAM"" very briefly before being changed back to ""JUNK"" - how can I Reserect the ""SPAM"" name - best option will be to allow each user to change the SPAM folder to another name if wanted I just want the spam folder to be the spam folder </p>",thunderbird;junk-mail-and-spam;,thunderbird,junk-mail-and-spam,en-US,"",gene_the_elder
 1557994,2026-01-01 12:12:45 -0800,2026-01-01 12:12:45 -0800,Filelink Fanebladdet udgående,"<p>Godt nytårJeg har forsøgt at oprette filelink og skal så oprette en konto, synes det ser besværligt ud når man ikke kender til den slags , men div. adresser og konto. Jeg får på skærmen besked på at gå til fanebladet udgående. men udgående kan jeg ikke se nogen steder.  </p><p>Vedr. oprettelse af kom´nto til webdaw vil jeg gerne hvis jeg kan få en uddybende forklaring på hvor og hvad jeg skal skrive .  Foreløbig tak for hjælp </p>",thunderbird;attachments;,thunderbird,attachments,en-US,"",bn1
+1558002,2026-01-01 12:37:41 -0800,2026-01-01 12:37:41 -0800,One of two Yahoo mail accounts not downloading messages,"<p>I am using Thunderbird 140.6.0esr (64-bit) desktop on Windows 11. I have multiple email accounts setup, two of which are Yahoo accounts. On 12/21, one of the Yahoo accounts stopped delivering messages to Thunderbird from Yahoo while the other continues to download them. Thunderbird does logon to Yahoo for the account in question and gives me a message that there are no messages to download. When I logon to Yahoo mail through a browser, there is plenty of mail that has been received after 12/21 which should be downloading. </p><p>Both of the Yahoo accounts are setup exactly the same... POP Mail Server <a href=""http://pop.mail.yahoo.com"" rel=""nofollow"">pop.mail.yahoo.com</a> Port 995 SSL / TLS OAuth2 </p><p>Outgoing server <a href=""http://smtp.mail.yahoo.com"" rel=""nofollow"">smtp.mail.yahoo.com</a> Port 465 SSL / TLS OAuth2 </p><p>I removed the password from Thunderbird for the account not delivering mail, re-entered it, restarted Thunderbird and got the same results. I changed the password (through yahoo mail), entered the new password into Thunderbird and got the same results. I also tried restarting Thunderbird again after entering the new password which made no difference. </p><p>Any help and suggestions would be greatly appreciated. </p><p>Thanks, Lew </p>",thunderbird;send-and-receive-email;,thunderbird,send-and-receive-email,en-US,"",LewisJay
+1558003,2026-01-01 12:42:08 -0800,2026-01-01 12:42:08 -0800,Restore lost email folders & subfolders,"<p>Hi, About a week ago I tried to access my email in Thunderbird and got no result.  After doing some research I decided to follow some advice to delete my 2 Thunderbird accounts and then recreate them as 2 new accounts.  I then discovered that many of my saved email folders and subfolders were missing.  Is there some way to restore these folders &amp; subfolders?  Also, is there some way the restore a folder and all of its subfolder at once rather than having to restore each subfolder individually before restoring the main folder? </p>",thunderbird;import-and-export-email;,thunderbird,import-and-export-email,en-US,"",avecchio
