Latest Thunderbird desktop questions: Mon Feb 2 13:22:49 UTC 2026

Automated · Automated · commit 86670be191ce · 2026-02-02T13:22:49.000Z
diff --git a/.answer_poll_count.txt b/.answer_poll_count.txt
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diff --git a/2026/2026-02-02-2026-02-02-thunderbird-answers-for-questions-desktop.csv b/2026/2026-02-02-2026-02-02-thunderbird-answers-for-questions-desktop.csv
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 id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1797650,1563475,2026-02-01 17:24:32 -0800,2026-02-01 17:24:32 -0800,"<p>What is the setting for the gmail account in Account Settings, Copies &amp; Folders, for 'Place a copy in' (it should be unchecked), and what is the target folder for drafts (try setting it to Drafts on Local Folders)? </p>",sfhowes,false,0,0
 1797686,1563497,2026-02-02 00:16:59 -0800,2026-02-02 00:16:59 -0800,"<p>Try R. click Inbox &gt; Properties &gt; click 'Repair folder' button. If that doesn't help: does it work in <a href=""/en-US/kb/troubleshoot-mode-thunderbird"" rel=""nofollow"">Troubleshoot mode</a>? </p>",siffemoz,false,0,0
+1797703,1563517,2026-02-02 04:41:14 -0800,2026-02-02 04:41:14 -0800,"<p>Again, you serve our community here better by staying with one thread, not starting a new one for each reply.  On your issue, I think I understand now. You are wanting the INSERT button on the unified toolbar, but that is not where it needs to be. Please see the two attached screenshots:   - one shows the panel for 'account settings' and 'composition &amp; addressing.' On that screen is a text box to check for HTML. Do that. Doing this sets the appropriate menus in the compose panel to show the insert button. - the second screenshot shows the composition panel. The two arrows show two places where you can click when you want to insert an image.  Let me know. I want this to work for you.  david </p>",davidsk,false,0,0
diff --git a/2026/2026-02-02-2026-02-02-thunderbird-creator-answers-desktop-all-locales.csv b/2026/2026-02-02-2026-02-02-thunderbird-creator-answers-desktop-all-locales.csv
@@ -6,7 +6,7 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
 1563491,2026-02-01 19:07:52 -0800,2026-02-01 19:07:52 -0800,en-US,thunderbird,move accepted event to a different calendar,false,,,false,,"",events,thunderbird;events;,dannypiccin,<p>When I receive an event invite and I accept it Thunderbird only gives me the option to save the event to a local calendar and not to any shared calendars located remotely on a NAS. Is there a way to have Thunderbird also display the remote calendars? And after I accept an event is there a way to move the accepted event to a different calendar? Thank you for your inputs in advance! </p>,dannypiccin;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:147.0) Gecko/20100101 Firefox/147.0;os:W11,0,0,0,,,
 1563497,2026-02-01 20:46:30 -0800,2026-02-02 00:17:00 -0800,en-US,thunderbird,Thunderbird,false,,,false,1797686,1797686;,app-crash,windows;thunderbird;app-crash;,sally36,<p>Thunderbird is not responsive when I click on it to open my email. </p>,sally36;siffemoz;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Edg/144.0.0.0;os:Windows;kb_visits_prior:[""/en-US/kb/thunderbird-accessibility-features""]",1,0,0,,,
 1563516,2026-02-02 01:07:45 -0800,2026-02-02 01:07:45 -0800,en-US,thunderbird,Moving mails across different accounts in the Android Thunderbird version,false,,,false,,"",email-and-messaging,android;thunderbird;email-and-messaging;,pcondemuinho,"<p>Hello, </p><p>I love Thunderbird, but  I have recently moved to use a Android device for most of my work, and despite that there is now Thunderbird for Android, I found that there is a feature I really need but it is not working there: moving mails across different accounts. I work daily with four different accounts and sometimes I need to move some threads from to another. I had to move to a different email reader because of that, but I would really love to come back to Thunderbird. </p><p>Best regards, Patricia. </p>",pcondemuinho;,false,false,false,";useragent:Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/29.0 Chrome/136.0.0.0 Safari/537.36;os:Android",0,0,0,,,
-1563517,2026-02-02 01:10:17 -0800,2026-02-02 01:10:17 -0800,en-US,thunderbird,"COMMENT AJOUTER L'OUTIL ""INSERER "" - HOW TO ADD THE “INSERT” TOOL",false,,,false,,"",customization,windows-11;thunderbird;customization;,guyrobinggl,"<p>Bonjour M. David et grand merci pour votre soutien.  Je suis désolé de vous solliciter autant&nbsp;! Pardonnez-moi mais je commence à être vieux (83 ans et demi …). Je commence mieux à comprendre votre proposition pour la commande « insérer » (on verra l’autre problème plus tard). J’ai cliqué sur la commande « nouveau message » en même temps que sur la commande « MAJ » (je pense que c’est celle qui permet de saisir une majuscule) mais cela ne m’a rien donné. En revanche, j’ai cliqué sur « paramètres des comptes » et j’ai cliqué sur « HTML » (voir image ci-jointe appelée « HTML »), mais cela ne change rien car je ne vois toujours pas comment ajouter la commande « insérer » dans la barre d’outils. D’ailleurs je n’ai pas vu la mention « composition et adressage ». Par contre j’ai essayé d’ajouter d’autres commandes dans la barre d’outils en cliquant sur « affichage » « barre d’outils » « personnaliser », mais je n’ai pas vu la commande « insérer » (voir image ci-jointe « barre outils »). Si vous avez le temps de continuer à m’aider, je vous en remercie bien sincèrement. </p><p>Hello Mr. David and many thanks for your support. I'm sorry to ask you so much! Forgive me but I'm starting to get old (83 and a half years old...). I'm starting to better understand your proposal for the ""insert"" command (we'll see the other problem later). I clicked on the “new message” command at the same time as the “SHIFT” command (I think it’s the one that allows you to enter a capital letter) but that didn’t give me anything. However, I clicked on “account settings” and I clicked on “HTML” (see attached image called “HTML”), but that doesn’t change anything because I still don’t see how to add the “insert” command to the toolbar. Besides, I didn’t see the mention “composition and addressing”. On the other hand, I tried to add other commands to the toolbar by clicking on “display” “toolbar” “customize”, but I did not see the “insert” command (see attached image “toolbar”). If you have the time to continue to help me, I sincerely thank you. </p>",guyrobinggl;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 OpenWave/98.4.4043.44;os:WINDOWS 11",0,0,0,,,
+1563517,2026-02-02 01:10:17 -0800,2026-02-02 04:41:14 -0800,en-US,thunderbird,"COMMENT AJOUTER L'OUTIL ""INSERER "" - HOW TO ADD THE “INSERT” TOOL",false,,,false,1797703,1797703;,customization,windows-11;thunderbird;customization;,guyrobinggl,"<p>Bonjour M. David et grand merci pour votre soutien.  Je suis désolé de vous solliciter autant&nbsp;! Pardonnez-moi mais je commence à être vieux (83 ans et demi …). Je commence mieux à comprendre votre proposition pour la commande « insérer » (on verra l’autre problème plus tard). J’ai cliqué sur la commande « nouveau message » en même temps que sur la commande « MAJ » (je pense que c’est celle qui permet de saisir une majuscule) mais cela ne m’a rien donné. En revanche, j’ai cliqué sur « paramètres des comptes » et j’ai cliqué sur « HTML » (voir image ci-jointe appelée « HTML »), mais cela ne change rien car je ne vois toujours pas comment ajouter la commande « insérer » dans la barre d’outils. D’ailleurs je n’ai pas vu la mention « composition et adressage ». Par contre j’ai essayé d’ajouter d’autres commandes dans la barre d’outils en cliquant sur « affichage » « barre d’outils » « personnaliser », mais je n’ai pas vu la commande « insérer » (voir image ci-jointe « barre outils »). Si vous avez le temps de continuer à m’aider, je vous en remercie bien sincèrement. </p><p>Hello Mr. David and many thanks for your support. I'm sorry to ask you so much! Forgive me but I'm starting to get old (83 and a half years old...). I'm starting to better understand your proposal for the ""insert"" command (we'll see the other problem later). I clicked on the “new message” command at the same time as the “SHIFT” command (I think it’s the one that allows you to enter a capital letter) but that didn’t give me anything. However, I clicked on “account settings” and I clicked on “HTML” (see attached image called “HTML”), but that doesn’t change anything because I still don’t see how to add the “insert” command to the toolbar. Besides, I didn’t see the mention “composition and addressing”. On the other hand, I tried to add other commands to the toolbar by clicking on “display” “toolbar” “customize”, but I did not see the “insert” command (see attached image “toolbar”). If you have the time to continue to help me, I sincerely thank you. </p>",guyrobinggl;davidsk;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 OpenWave/98.4.4043.44;os:WINDOWS 11",1,0,0,,,
 1563524,2026-02-02 02:20:50 -0800,2026-02-02 02:20:50 -0800,it,thunderbird,VISUALIZZAZIONE AD ALBERO/THREAD VIEW,false,,,false,,"",customization,windows-11;thunderbird;customization;,filinegri.02,"<p>Buongiorno, vorrei che questa visualizzazione ad albero fosse in ordine cronologico decrescente: quindi avere prima le mail più recenti e poi quelle più ""vecchie"". Come posso fare?  </p><p>Good morning, I'd like this thread view to be in descending chronological order: the most recent emails first, followed by the oldest ones. How can I do that? </p>",filinegri.02;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Edg/144.0.0.0;os:WINDOWS 11;kb_visits_prior:[""/it/kb/thunderbird-messaggi-raggruppati-discussione""]",0,0,0,,,
 1563526,2026-02-02 02:37:24 -0800,2026-02-02 02:37:24 -0800,en-US,thunderbird,Email,false,,,false,,"",send-and-receive-email,windows-10;thunderbird;send-and-receive-email;,u405678,<p>Suddenly I am unable to receive or send emails for a while now on Thurnderbird.  I can still get emails on another platform.  Any ideas please? </p>,u405678;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Edg/144.0.0.0;os:Windows 10",0,0,0,,,
 1563530,2026-02-02 02:50:30 -0800,2026-02-02 02:50:30 -0800,en-US,thunderbird,cursor hidden by  Spell checker,false,,,false,,"",email-and-messaging,windows10;thunderbird;email-and-messaging;,mail530,<p>Using the  Spell checker in long test the cursor gets behind the popup window of the  Spell checker. I know this was _no_ problem in further vcersions. Please change it! So I have to close the window to find the caursor and restart the  Spell checker </p>,mail530;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:147.0) Gecko/20100101 Firefox/147.0;os:Windows10,0,0,0,,,
