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Author: nrios14

_includes/enterprise_sidebar.html

@@ -35,6 +35,7 @@ <h3>Enterprise Operations Manual</h3>
         <li><a href="/user/enterprise/ssl-certificate-management/">SSL Certificate Management</a></li>
         <li><a href="/user/enterprise/troubleshooting-guide/">Troubleshooting Guide</a></li>
         <li><a href="/user/enterprise/user-management/">User Management</a></li>
+        <li><a href="/user/enterprise/user-management-in-admin/">User Management Commands</a></li>
         <li><a href="/user/enterprise/user-role-management/">User Role Management</a></li>
         <li><a href="/user/enterprise/support-admin-tool/">Support Admin Tool</a></li>
         <li><a href="/user/enterprise/Multi-CPU-Builds/">Multi CPU builds</a></li>

user/enterprise/user-management-in-admin.md

@@ -0,0 +1,98 @@
+---
+title: User Management Commands
+layout: en_enterprise
+
+---
+
+Travis CI Enterprise (TCIE) offers a new tab for admin users utilizing `admin-v2`, the **User Activity** tab, where admin users can see `active` or `inactive` users and suspend or unsuspend specific users. 
+
+> Note: An `active` user is a user who utilizes the system and not necessarily a user consuming a license. 
+
+This section describes how to obtain and use an Organizational-level token.
+
+## Obtain Organization-level token
+
+A new token authorization method was introduced in Travis API **org.token**. An organization-level access token that grants permissions to perform platform-level administrative commands via APIs.
+
+Travis CI Enterprise platform admin users require a list of active and inactive user accounts to make informed decisions about whether to suspend accounts. TCIE admin users can now obtain and regenerate organization-level tokens (OTP secured). Each token has a predefined permission. Currently, there are two possible usages for Organization-level tokens: checking user activity and suspending or unsuspending users in the organization. 
+
+Navigate to the API Tokens section at the bottom of the Travis admin V2 Organization page. Under the Organization tab, scroll down to the **API** section.
+
+This section displays the API key of the Organization. 
+Click the “Copy” button to copy the token. 
+Click the “Re-generate” button to generate a new token.
+
+The token is hidden by default, and by clicking the **View** button, the token is displayed. 
+
+> Note: This section is for admin users only. 
+
+## How to use Organization-level tokens
+
+Users can now use the following new API endpoint:
+```
+/org/:id/user_activity
+```
+
+Here is an example of using the command for looking for active users since Feb. 21st, 2025:
+```
+curl -L -v -s -k -X GET \
+     -H "Content-Type: application/json" \
+     -H "Accept: application/json" \
+     -H "Travis-API-Version: 3" \
+     -H "Authorization: org.token <organization id in admin-v2>:<paste your org.token here>"  \
+     "https://[instance]/org/:[org id]/user_activity?date=2025-02-21&status=active"
+```
+
+Using a GET request allows users to retrieve a list of active and inactive users for a specified time between the current date and any specified date.
+
+The status parameter accepts the `active` or `inactive` values. And enter the `date` param using the `yyyy-mm-dd` format. 
+
+## Suspending and Unsuspending Users
+
+The following new endpoints were introduced and can be used to suspend or unsuspend users.
+
+```
+/org/:id/suspend
+/org/:id/unsuspend
+/users/suspend
+/users/unsuspend`
+```
+To suspend users based on their Travis CI ID, use the following:
+```
+{ "user_ids" : [1,2...]}
+```
+
+To suspend users based on their VCS TYPE and ID, use the following:
+```
+{ "vcs_type":"github", "vcs_ids": [100,101..]}
+``` 
+
+### Bulk Suspension
+Travis CIE admin users can bulk suspend users via API or CLI by providing a list of users with their VCS IDs. 
+
+
+## User Activity
+
+![User Activity Tab](/user/images/user-activity-tab-tcie.png)
+
+The new **User Activity** tab, available from the top bar, was introduced to Travis CI Enterprise, allowing admin users to manage Enterprise users within the organization.
+
+In this section, you can obtain a CSV file containing a list of active and inactive users for a specified date. Simply, enter a `Date From` to generate a list of Active and Inactive users. 
+
+## Suspend Users
+
+![Suspend Users](/user/images/suspend-users-screen.png)
+
+With the list you generated, you can select a subset of users for suspension by uploading a CSV file containing only the users you want to suspend. 
+
+Once the file is uploaded, you can suspend all users from the uploaded file.
+
+Use the **Suspend** button to suspend any user from the list.  
+
+You can also unsuspend users by viewing the Suspend users list and clicking the **Unsuspend** button. 
+
+> Note: The old Enterprise Users page is now a section of the new User Activity page.
+
+## Contact Enterprise Support
+
+{{ site.data.snippets.contact_enterprise_support }}