"JSON payload seems not valid" when has break-lines and especial characters

[carlsonsantana]

When the content of ticket has break-lines and especial characters like (á, à, ã, é, í, ó, õ, ú and ç) the webservice returns:

['ERROR_JSON_PAYLOAD_INVALID', 'JSON payload seems not valid']

My code:

ticket = glpi.create('ticket', {'name': notificacao.titulo, 'content': pystache.render(notificacao.mensagem, result).replace('\r', ''), 'itilcategories_id': notificacao.categoria.id_categoria_glpi, 'requesttypes_id': 9, 'type': 1})

[michelpetterson]

This was solved ? I've same issue.

[mtarcinalli]

Same issue here too.

[anaelsilvabh]

Pessoal, eu resolvi tratando os caracteres especials com o sed

sed -e 's/[/&]/\ /;s/[/#]/\ /;s/[/(]/\ /;s/[/)]/\ /;s/[/_]/\ /;s/[/-]/\ /;s/[/<]/\ /;s/[/>]/\ /'