Right now if a company without support messages in or tries to call us they get an auto-response through intercom (Thanks for getting in touch π...).
The thing is, that asks them to pay for support and asks them to escalate urgent queries, etc.
The problem with that is that when we do lead gen, Gabe will call someone, they'll see a strange number and call it back, then they'll get a message asking them to pay for support or escalate the urgent query etc. from a company they might not recognise.
The solution we propose for this is to not send that message to non-paying companies.