@@ -32,6 +32,7 @@ const postGuidelines = (here = true) =>
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} with your question.
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- It's always ok to just ask your question; you don't need permission.
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- Someone will (hopefully!) come along and help you.
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+ - When your question is resolved, type \`!resolved\`.
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\u200b
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**How To Get Better Help**
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- Explain what you want to happen and why…
@@ -54,6 +55,9 @@ const howToGiveHelp = listify(`
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**How To Give *Better* Help**
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- Get yourself the <@&${ trustedRoleId } > role at <#${ rolesChannelId } >
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- (If you don't like the pings, you can disable role mentions for the server.)
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+ - As a <@&${ trustedRoleId } >, if a thread appears to be resolved, run \`!resolved\` to mark it as such.
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+ - *Only do this if the asker has indicated that their question has been resolved.*
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+ - Conversely, you can run \`!reopen\` if the asker has follow-up questions.
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**Useful Snippets**
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- \`!screenshot\` — for if an asker posts a screenshot of code
@@ -116,12 +120,12 @@ export async function helpForumModule(bot: Bot) {
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bot . registerCommand ( {
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aliases : [ 'helper' , 'helpers' ] ,
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- description : 'Help System: Ping the @Helper role from a help thread ' ,
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+ description : 'Help System: Ping the @Helper role from a help post ' ,
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async listener ( msg , comment ) {
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if ( ! isHelpThread ( msg . channel ) ) {
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return sendWithMessageOwnership (
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msg ,
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- ':warning: You may only ping helpers from a help thread ' ,
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+ ':warning: You may only ping helpers from a help post ' ,
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) ;
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}
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