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APP Center shows blank screen when selecting an appΒ #1884

@dvictori

Description

@dvictori

Is there an existing issue for this?

  • I have searched the existing issues and found none matching what I'm reporting.

Bug Description

I'm on a fresh Ubuntu 24.04 install and when I open App Center I can see the available apps. But when I click on an app to install, All I get is a blank screen.

Below is a screencast

Screencast.from.2025-01-17.09-08-41.webm

Steps to reproduce the behavior

  1. Open App Center
  2. Click on any app shown

Expected behavior

No response

Ubuntu release

24.04 LTS

What architecture are you using?

amd64

System info

6.8.0-51-generic #52-Ubuntu SMP PREEMPT_DYNAMIC Thu Dec 5 13:09:44 UTC 2024
name: snap-store
summary: Snap Store is a graphical desktop application for discovering,
installing and managing snaps on Linux.
publisher: Canonical**
store-url: https://snapcraft.io/snap-store
contact: https://bugs.launchpad.net/snap-store/
license: unset
description: |
Snap Store showcases featured and popular applications with useful
descriptions, ratings, reviews and screenshots.

Applications can be found either through browsing categories or by
searching.

Snap Store can also be used to switch channels, view and alter snap
permissions and view and submit reviews and ratings.

Snap Store is based on GNOME Software, optimized for the Snap experience.
commands:

  • snap-store.show-updates
  • snap-store
    snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg
    tracking: 2/stable
    refresh-date: yesterday at 16:11 -03
    channels:
    2/stable: 0+git.7a3a49a6 2024-12-19 (1248) 11MB -
    2/candidate: ^
    2/beta: ^
    2/edge: 0+git.7a3a49a6 2024-12-18 (1248) 11MB -
    latest/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
    latest/candidate: ^
    latest/beta: ^
    latest/edge: 0+git.7a3a49a6 2024-12-18 (1248) 11MB -
    preview/stable: --
    preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB -
    preview/beta: ^
    preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB -
    1/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
    1/candidate: ^
    1/beta: ^
    1/edge: 41.3-72-g80e7130 2024-09-16 (1216) 12MB -
    installed: 0+git.7a3a49a6 (1248) 11MB -

name: snapd
summary: Daemon and tooling that enable snap packages
publisher: Canonical**
store-url: https://snapcraft.io/snapd
contact: https://github.com/snapcore/snapd/issues
license: GPL-3.0
description: |
Install, configure, refresh and remove snap packages. Snaps are
'universal' packages that work across many different Linux systems,
enabling secure distribution of the latest apps and utilities for
cloud, servers, desktops and the internet of things.

Start with 'snap list' to see installed snaps.
type: snapd
snap-id: PMrrV4ml8uWuEUDBT8dSGnKUYbevVhc4
tracking: latest/stable
refresh-date: yesterday at 13:53 -03
channels:
latest/stable: 2.67 2025-01-11 (23545) 46MB -
latest/candidate: 2.67 2024-12-17 (23545) 46MB -
latest/beta: 2.67.1 2025-01-17 (23771) 46MB -
latest/edge: 2.67.1+git154.g853c77f 2025-01-17 (23770) 50MB -
installed: 2.67 (23545) 46MB snapd

Additional context

I'm behind a network proxy. I did set up the snapd proxy and I can install snap apps using the CLI. A can also use APP Center to look for updates and install those

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