[Bug] Cannot Login on 2.3.3

[unbeatable-101]

Describe the bug

When I try to sign in on 2.3.3 or 2.3.2, Microsoft tells me to try using a different app or authentication method. 2.0.1 works fine to log in.

To Reproduce

1. Sign in to app
2. See that it does not let you

Expected behavior

It should let you log in

Environment

- OS: macOS 15.7.2
- Device: M1 MacBook Air
- Greenlight version: 2.3.3

I have 2FA turned on for my account.

Anything else?

No response

New issue

• I confirm that this is a new issue and not a duplicate

[unbeatable-101]

2.3.0 works

[CedGyselinck]

I have the same issue on MacOS 26.1, v2.3.3.
When I clic the "Sign in" button, I get the MS popup asking for my email, when filled it goes to the password page and after submitting, I get a blank (non-branded) page with the following message : "Please retry with a different device or other authentication method to sign in. For more details, please see this link".
Tried to login using Github (only alternative offered) but at a moment MS requires me to link my Github accound with my MS account and I fall into the same loop described above.
Seems like and MS issue but worth mentioning.

[unknownskl]

v2.4.0 has been released with a new authentication mode which should fix this issue. Please try it out and let me know if it works for you

[chefranov]

@unknownskl hi! I tried and I can't login. After entered code and clicked ok button I got Error

[unknownskl]

@chefranov Can you run greenlight via DEBUG=greenlight:* /Applications/Greenlight.app/Contents/MacOS/Greenlightmin the terminal and check the response you get when you receive the tokens?
Please do not paste your actual tokens here, make sure to redact them

[chefranov]

/Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[constructor()] Starting Greenlight v2.4.0
  greenlight:application /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[readStartupFlags()] Program args detected: [ '/Applications/Greenlight.app/Contents/MacOS/Greenlight' ] +0ms
  greenlight:application /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[readStartupFlags()] End result of startupFlags: { fullscreen: false, autoStream: '' } +0ms
  greenlight:Ipc Starting IPC channel: streaming +0ms
  greenlight:Ipc Starting IPC channel: consoles +0ms
  greenlight:Ipc Starting IPC channel: app +0ms
  greenlight:Ipc Starting IPC channel: xCloud +0ms
  greenlight:Ipc:xCloud Starting xCloud IPC Channel... +0ms
  greenlight:Ipc Starting IPC channel: settings +0ms
  greenlight:webui Loaded WebUI Plugin +0ms
  greenlight:updater /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[checkForUpdates()] Running updater... true false +0ms
  greenlight:updater /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[checkForUpdates()] Checking for updates on GitHub: https://api.github.com/repos/unknownskl/greenlight/releases +0ms
  greenlight:electron /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[loadApplicationDefaults()] Electron has been fully loaded. Ready to open windows +0ms
  greenlight:electron /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[openMainWindow()] Creating new main window +0ms
  greenlight:authenticationV2 [checkAuthentication()] Starting token check... +0ms
  greenlight:authenticationV2 [checkAuthentication()] Tokens are expired but we have a user token. Lets try to refresh the tokens. +0ms
  greenlight:authenticationV2 [startSilentFlow()] Starting silent flow... +0ms
  greenlight:authenticationV2 [getStreamingToken()] Found local token: UserToken {
  data: {
    token_type: 'Bearer',
    scope: 'XboxLive.signin',
    expires_in: 3599,
    ext_expires_in: 3599,
    access_token: '****', // I have access token
    id_token: '****', // I have token id
    expires_on: '2025-12-10T22:37:18.049Z'
  },
  _objectCreateTime: 1765403474790
} +0ms
  greenlight:electron /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[openMainWindow()] Showing Main window. +0ms
(node:30012) [DEP0180] DeprecationWarning: fs.Stats constructor is deprecated.
(Use `Greenlight --trace-deprecation ...` to show where the warning was created)
  greenlight:Ipc:Recv Received event: [settings] { id: 755, action: 'getSettings', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [settings] {"action":"getSettings","id":755,"data":{"xhome_bitrate":0,"xcloud_bitrate":0,"video_profiles":[],"preferred_game_language":"en-US","controller_vibration":true,"video_size":"default","force_region_ip":"","input_touch":false,"input_mousekeyboard":false,"input_mousekeyboard_config":{"ArrowLeft":"DPadLeft","ArrowUp":"DPadUp","ArrowRight":"DPadRight","ArrowDown":"DPadDown","Enter":"A","a":"A","Backspace":"B","b":"B","x":"X","y":"Y","[":"LeftShoulder","]":"RightShoulder","-":"LeftTrigger","=":"RightTrigger","v":"View","m":"Menu","n":"Nexus"},"input_newgamepad":false,"app_lowresolution":false,"video_enabled":true,"audio_enabled":true,"webui_autostart":false,"webui_port":9003,"language":"en-US","webui_enabled":false}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 685, action: 'loadCachedUser', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"loadCachedUser","id":685,"data":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}} +0ms
  greenlight:updater /Applications/Greenlight.app/Contents/Resources/app.asar/app/background.js[checkForUpdates()] Application is newest version. Current version: 2.4.0 Newest version: v2.4.0 +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 208, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":208,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 967, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":967,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 305, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":305,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 458, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":458,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 386, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":386,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:Ipc:Recv Received event: [app] { id: 845, action: 'getAuthState', data: {} } +0ms
  greenlight:Ipc:Send Sending event: [app] {"action":"getAuthState","id":845,"data":{"isAuthenticating":true,"isAuthenticated":false,"user":{"signedIn":false,"type":"user","gamertag":"","gamerpic":"","gamerscore":"","level":0}}} +0ms
  greenlight:authenticationV2 [startSilentFlow()] Failed to retrieve streaming tokens: Error: Error fetching xgpuwebf2p.gssv-play-prod.xboxlive.com/v2/login/user. Details:{
  "statuscode": 403,
  "headers": {
    "content-length": "55",
    "content-type": "application/json",
    "date": "Wed, 10 Dec 2025 21:51:17 GMT",
    "ms-cv": "DPVvPs1GsUm/QvejVmghYA.1.0",
    "x-content-type-options": "nosniff",
    "x-proxy-success": "true,true"
  },
  "body": "{\"code\":\"InvalidCountry\",\"statusCode\":403,\"message\":\"\"}",
  "message": "Error fetching xgpuwebf2p.gssv-play-prod.xboxlive.com/v2/login/user"
}
    at IncomingMessage.<anonymous> (/Applications/Greenlight.app/Contents/Resources/app.asar/node_modules/xal-node/dist/lib/http.js:92:32)
    at IncomingMessage.emit (node:events:519:28)
    at emitCloseNT (node:internal/streams/destroy:148:10)
    at process.processTicksAndRejections (node:internal/process/task_queues:89:21) +0ms
(node:30016) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 app listeners added to [IpcRenderer]. MaxListeners is 10. Use emitter.setMaxListeners() to increase limit
(Use `Greenlight Helper (Renderer) --trace-warnings ...` to show where the warning was created)

[unknownskl]

Thanks, that's very helpful. Unfortunately it is late over here but I will try to get a fix ready tomorrow.

[briangomezDev]

This error still happends on Ubuntu 24.04 :,(

[FireFoxTim]

The same problem is on the Steam Deck with Greenlight 2.4.0. After logging in and clicking the "OK" button, "undefined {}" appears

[unbeatable-101]

v2.4.1 lets me log in without issue

[CedGyselinck]

Issue fixed. Thanks