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Please provide us with the logs from /Portals/_Default/Logs/LogDateTime Be sure to delete the existing log and then follow the steps to reproduce the error/crash. Attach the log file here. |
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Here is the file you requested along with a video in case that is helpful.
Video: https://www.dropbox.com/s/tzdil7c4or93o0d/zoom_0.mp4?dl=0
Thanks,
Elliot
From: Mandeep Singh ***@***.***>
Reply-To: "vanjarosoftware/Vanjaro.Platform" ***@***.***>
Date: Monday, May 24, 2021 at 1:59 AM
To: "vanjarosoftware/Vanjaro.Platform" ***@***.***>
Cc: ***@***.***" ***@***.***>, Author ***@***.***>
Subject: Re: [vanjarosoftware/Vanjaro.Platform] Portal Crashes On Load (#1300)
Please provide us with the logs from /Portals/_Default/Logs/LogDateTime
Be sure to delete the existing log and then follow the steps to reproduce the error/crash. Attach the log file here.
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I have a Vanjaro instance with 2 portals. One portal is working the other crashes. For a while it would open and let you log in and it would only crash when hitting the arrow icon on left. Now it won't open at all. Nothing in Admin Logs. Windows error report is not much help either. Is there something behind the scenes I can do to troubleshoot this further.
Report.wer.txt
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