This user account is blocked. Contact [email protected] for more information.

[yasarshaikh]

I am trying this the first time and still got blocked. This is a really weird user experience. There is a similar discussion thread where there is no clear instruction to solve the issue.

Help Needed -
How to resolve this issue(get myself unblocked)

Suggestions -
Short Term - Create some readme file with FAQ which will help future users to know how to unblock themselves.
Long Term - Improve blocking mechanism so that first-time users with genuine GitHub accounts won't be blocked.

[Tosinkoa]

This is my first time signing up on vercel with my github account but I'm getting an error that say: This user account is blocked. Contact [email protected] for more information. I tried searching for where to contact your member but can't find the link. Pls help me out, I need a solution. Thanks in advance.

[yupeng0512]

Set your main github email address to gmail, sign up for vercel using gmail, and then import the project on github, it works!

[lChen-dev]

@yupeng0512 I got the same issue as @Tosinkoa.
But my current github account has only my email as a primary.
I was trying to sign up with this email address first time, and it has been blocked. Very an incredible user experience Vercel has, I think.
It would be great if you can let me know how to fix this issue.

[Githubnath]

Please kindly unblock me

[AlejandroIrizarry]

this helped! thx u

[henk9]

I am trying this the first time and still got blocked. This is a really weird user experience.

Try reading This user account is blocked. Contact [email protected] to see if that helps. Cheers!

[mochj12]

Use https://gitlab.com/ bind google email , associate vercel, then through gitlab account sign up vercel
get it!

[yuyuan-cs]

This is my first time signing up on vercel with my github account but I'm getting an error that say: This user account is blocked. Contact [[email protected]

[maojiu-bb]

All right, it's my first time signing up Vercel too. And i have moved to other hosting provider. If you resolve this issue , may be you can offer your solution. Thanks. @vasujhawar2001

[Badalgupta123]

i am also getting the same error

[Ceejay-777]

Can you recommend any other good hosting providers?

[vasujhawar2001]

@Ceejay-777 Render.com, netlify, railway

[Badalgupta123]

I have mailed them. It's been 4 days and still didn't get any reply.

[ganguchillu]

This is my first time signing up on vercel with my github account but I'm getting an error that say This user account is blocked. Contact [email protected] for more information.
how to resolve

[ankithkanderi24]

did u get this resolved?

[henk9]

Did you read this answer of mine?
If yes, did it help?

[pedroarchilha]

no, it didnt help

[Av1-Lv5]

Seems like If its not gmail, you will get blocked after creating an account, I think if its that simple vercel's abuse detection system is, may be hard code it to the frontend, anytime someone tries to create an account warn us that you only allow gmail. Why allowing to create an account and later blocking. Gotta stick with Netlify.

[lChen-dev]

Yes, I agree.
Vercel app doesn't allow me to use their product to deploy my app even when I use my Gmail.
Certainly, gotta stick with other deployment tools.

[8benedicte]

Can i know which tools you sick with ?

[tatakaii]

My account has been locked and I haven't done anything. I just try to create new account but from the first attempt i'm getting account locked

[hieuph-dev]

did u get this resolved?

[Waris-Shaik]

did u get solved?

[ofertases]

It happened the same to me, my emial linked to github is @ProtonMail, I do not know if this interfered, because I have other accounts with gmail and this never happened to me

[hieuph-dev]

did u get this resolved?

[MianFaizanAmir0053]

Yes

…

On Sat, 22 Jul 2023, 6:31 am Phạm Đức Hiếu, ***@***.***> wrote: did u get this resolved? — Reply to this email directly, view it on GitHub <#33365 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXICDRZ4DPBV5MXHRQVNOE3XRMUOVANCNFSM5MC3VDUQ> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[NovaViper]

Is my account now just lost in limbo? I got the same error and even after I change my email address, it still keeps saying my account is blocked. Will this issue ever be fixed??

[vighnesh153]

My account also got blocked. I am not even able to access any of my apps.

[MianFaizanAmir0053]

Mail them. They will fix

…

On Tue, 25 Jul 2023, 5:20 pm Vighnesh Raut, ***@***.***> wrote: My account also got blocked. I am not even able to access any of my apps. — Reply to this email directly, view it on GitHub <#33365 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXICDRYM732EWXNIEJPQ66TXR62XBANCNFSM5MC3VDUQ> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[vighnesh153]

Thanks for the info. Their blocking mechanism sux and if they know about it, they should actively work on ensuring no genuine users are blocked. Instead, they chose to do it the passive way where they expect users to email them after their services are disabled without prior intimation.

I have anyway decided to move away from Vercel and Next.js. 🦄 🚀

[JPabloPena]

I emailed them at [email protected] and the next day they unblock my account and I was able to register ✅

[MianFaizanAmir0053]

Glad to hear it!

…

On Thu, 27 Jul 2023, 5:39 am Juan Pablo Peña F., ***@***.***> wrote: I emailed them at ***@***.*** and the next day they unblock my account and I was able to register ✅ [image: image] <https://user-images.githubusercontent.com/38082059/256392742-65355015-1e3e-42dc-8c18-f775ae4061a9.png> — Reply to this email directly, view it on GitHub <#33365 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXICDR7RUVOMB2F733H6JGLXSG2CJANCNFSM5MC3VDUQ> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[Waris-Shaik]

They will unlock you shortly please mail them.

…

On Sun, 17 Sep 2023, 13:54 CeeJay, ***@***.***> wrote: Can you recommend any other good hosting providers? — Reply to this email directly, view it on GitHub <#33365 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A2UHEYKRNMF2B7UCH72R2ZLX22XSXANCNFSM5MC3VDUQ> . You are receiving this because you commented.Message ID: <vercel/next. ***@***.***>

[Jacobkyule]

Has anybody managed to resolve this issue??

[Badalgupta123]

yes, the support team of vercel has resolved this.

[Armadillidiid]

Nope. I emailed them and it's been almost a month without the issue resolved. I'm starting to get pissed off at this point

[RenatoDev3]

Me too, been waiting for more than a month, no response from the support team.

[KimKyuHoi]

Me too also,,,I emailed them lots of email, but been waiting for more than a month, no response from the support team.

[Armadillidiid]

They finally responded to me about last week and unblocked my account. Ultra slow customer care

[zeshantech]

very lol experience on vercel i don't know why i'm block without any reason
means if you want to block every account then remove sign-up button 😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬

[bayuah]

Yeah agree. They just should use invitation with manual procedure only, not sign-up. That just giving false hope! 😡

[Saadhussain77]

please unblock my account i want to contact with my github account

[giorgi473]

[Giri2802]

I'm getting an issue with the mail if which have Github account, What is the resolution for this