2 factor authentication

[dhssafety]

Summary

I need help logging into Vercel. I can receive the first authentication via email. How do I get the code for the next factor of authentication?

Additional information

No response

Example

No response

[icyJoseph]

Hi, could you please try to open a support ticket?

• https://vercel.com/docs/two-factor-authentication

[dhssafety]

Hello, without being able to login, I cannot access support or help. Apparently, I setup the 2FA and none of the codes I saved are of any use. Of the 6 recovery codes I have used, I keep getting the same message (either this code is invalid or its incorrect).

[icyJoseph]

I do believe there's an email which you can reach out to - [email protected] - try that for login issues too.

[dhssafety]

I did and asked for a reset and this forum is one of the options to help resolve.

[dhssafety]

Hello Joseph,  I was told to contact support or help via that registration email you have referred to. It was my understanding that registration cannot reset my Vercel account. Thanks for the help.On Aug 11, 2025, at 6:12 AM, Joseph ***@***.***> wrote: I do believe there's an email which you can reach out to - ***@***.*** - try that for login issues too. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>