From 19be44cd65caed4efeb29d775eb0e3694b469dd4 Mon Sep 17 00:00:00 2001 From: Raymond Chu Date: Wed, 10 Jul 2024 15:18:35 -0400 Subject: [PATCH] fix(zendesk): Zendesk will soon no longer support password auth - remove instructions --- integrations/extensions/starter-kits/zendesk-support/README.md | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/integrations/extensions/starter-kits/zendesk-support/README.md b/integrations/extensions/starter-kits/zendesk-support/README.md index c748d27b..de943254 100644 --- a/integrations/extensions/starter-kits/zendesk-support/README.md +++ b/integrations/extensions/starter-kits/zendesk-support/README.md @@ -18,8 +18,7 @@ Zendesk requires you to have authentication in order to have fully functioning A 1. Navigate to the `Admin Center` - i.e. `https://{server-domain}.zendesk.com/admin` 1. On the left hand menu, go to `Apps and integrations` > `APIs` > `Zendesk API`. 1. Under `Settings`: - - To enable username/password auth, toggle `Password access` to `Enabled`. (Not recommended) - - To enable API token authentication (API Key), toggle `Token access` to `Enabled`, and click `Add API token`. Note that you will need to append `/token` to the end of your username (email) if you are using this option. (Recommended) + - To enable API token authentication (API Key), toggle `Token access` to `Enabled`, and click `Add API token`. Note that you will need to append `/token` to the end of your username (email) if you are using this option. 1. You will now be able to use `{your_email}/token` and the generated `API token` to access Zendesk's API, where `your_email` is the email of your verified (or unverified) user. You should use these credentials when adding your custom extension to your assistant. ![Create API Key](./assets/create-api-key.gif)