I updated smartcar subscription to get additional sensors but they dont show up in the integration

[thegizzardwizard]

Requirements

• I have updated Smartcar to the latest available version.

• I read the Known Issues and Limitations section in the README.

• I have verified that my car is compatible with Smartcar and the API is supported in my country.

• I did a search to see if there is a similar issue or if a pull request is open.

The problem

I installed the integration and enabled and verified webhook. I was getting some data thru SmartCar for my 2022 Land Rover. I wanted to get tire pressure and more accurate GPS so signed up for the SmartCar membership. Sensors remained as 'unavailable.' I removed the integration thru HACS and deleted the car in the SmartCar app then restarted and reinstalled everything. Fuel range and tire pressure remain unavailable.

Do I need to do something else to reset the integration somehow? In SmartCar the web hook seems to have the data that the integration is showing as unavailable

What version of Smartcar has the issue?

045

What was the last working version of Smartcar?

No response

Example request & response for the related resource

Anything in the logs that might be useful for us?

Additional information

No response

[cipnt]

The sensors (or Data signals) available will depend on each brand, each model and region.
Have you checked what your model can get at Smartcar compatibility matrix?
I see all Land Rover models should support fuel and tire pressure, the things you are after.
Also worth keeping in mind is the Brand Freshness Frequencies which for JLR is quite poor.
I too own a JLR car so we should be using the same API/servers and here is what I can get:

And I haven't enabled all the possible sensors for my car.
Speaking of which, are the extra sensors you want enabled in HA? By default these are disabled.

Do I need to do something else to reset the integration somehow?

No, shouldn't do. Whether you're on the free tier or on the paid tier, it shouldn't make a difference to SmartCar-HA integration. The difference is in what Data signals SmartCar is sending to you via webhook.

I installed the integration and enabled and verified webhook. I was getting some data thru SmartCar for my 2022 Land Rover.

Is your SmartCar-HA integration configuration definitely ok? Were you getting the data via polling or via webhook?
With webhook set up correctly it should look like:

Notice the https in the url and the token field filled in.
If you try to access that full webhook url in a browser it will not work (because it is expecting POST requests not GET), but if you strip the random characters and use just https://your.homeassistant.url/api/webhook/ in your browser, this should return a very simple 404: Not Found which would suggest the URL is correct and publicly accessible.

I removed the integration thru HACS and deleted the car in the SmartCar app then restarted and reinstalled everything.

That's a perfect, albeit annoying step in troubleshooting it.
But you also need to remove the SmartCar credentials from the integrations dashboard – click the three dots in the top right corner and select Application Credentials. There you will need to delete the SmartCar OAuth credentials. Once you've done that and then reinstall, it should mean a proper fresh start.

If you're confident all is correctly set up, then probably the next step in troubleshooting would be to enable Debugging for SmartCar-HA. Go to the integration settings page, click the three dots at the top right corner and select Enable debug logging. Then just wait for a while, maybe take the car for a quick drive, so that you get at least one webhook payload (remember JLR sends these at 30 minutes intervals).
When you stop the debugging you will be prompted to download a log file (this is best done on a computer rather than a phone) and in that log file the raw webhook payload should be included. Use something like jsonformatter.org to "beautify" the data so it is easier to read and see if all the expected data is there or if there are any errors.

[wbyoung]

if all the expected data is there or if there are any errors

And if all the data is there without errors and not appearing in HA, then I may need to add new sensors. But if you post the full debug log, this is pretty easy to do.

(I've been busy this month, but should be able to catch up on what's happening for this integration in the next couple of weeks.)