MSI Install under UAC with 1603 error still installs

[hegsie]

Hi,

I have an MSI written with Wix4 and when I try and install it from the C:\Users<username> folder, with admin elevation it prompts for UAC correctly but then fails inside a CA with 1603, the odd thing is however the MSI is registered in the apps & features as installed even with the failure in the logs.

Wix4JsonFile: Updating the json $.Provider.HostName with values backbonedv. MSI (s) (84!48) [09:40:08:462]: Closing MSIHANDLE (172) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:463]: Creating MSIHANDLE (173) of type 790531 for thread 30536 Wix4JsonFile: GetLastError returned 5, Access is denied. @ creating the output stream MSI (s) (84!48) [09:40:08:463]: Closing MSIHANDLE (173) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:463]: Creating MSIHANDLE (174) of type 790531 for thread 30536 Wix4JsonFile: HRESULT hr -2147024891 MSI (s) (84!48) [09:40:08:464]: Closing MSIHANDLE (174) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:464]: Creating MSIHANDLE (175) of type 790531 for thread 30536 Wix4JsonFile: Error 0x80070005: Failed while navigating path: C:\Program Files\SEFE\Trading.Coral.InvoiceCollector\appSettings.json for row: SubscriberHostName MSI (s) (84!48) [09:40:08:464]: Closing MSIHANDLE (175) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:464]: Closing MSIHANDLE (153) of type 790540 for thread 30536 MSI (s) (84!48) [09:40:08:464]: Creating MSIHANDLE (176) of type 790531 for thread 30536 Wix4JsonFile: Closed PMSIHANDLE hView MSI (s) (84!48) [09:40:08:465]: Closing MSIHANDLE (176) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:465]: Closing MSIHANDLE (154) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:465]: Creating MSIHANDLE (177) of type 790531 for thread 30536 Wix4JsonFile: Closed PMSIHANDLE hRec MSI (s) (84!48) [09:40:08:465]: Closing MSIHANDLE (177) of type 790531 for thread 30536 MSI (s) (84!48) [09:40:08:465]: Closing MSIHANDLE (147) of type 790541 for thread 30536 CustomAction Wix4JsonFile_X64 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (84:68) [09:40:08:466]: Closing MSIHANDLE (146) of type 790542 for thread 29848 Action ended 09:40:08: Wix4JsonFile_X64. Return value 3. Action ended 09:40:08: INSTALL. Return value 3. MSI (s) (84:98) [09:40:08:471]: Closing MSIHANDLE (145) of type 790542 for thread 29848 MSI (s) (84:98) [09:40:08:476]: MainEngineThread is returning 1603 MSI (s) (84:C0) [09:40:08:483]: RESTART MANAGER: Session closed. MSI (s) (84:C0) [09:40:08:483]: No System Restore sequence number for this installation. MSI (s) (84:C0) [09:40:08:487]: User policy value 'DisableRollback' is 0 MSI (s) (84:C0) [09:40:08:487]: Machine policy value 'DisableRollback' is 0 MSI (s) (84:C0) [09:40:08:487]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (84:C0) [09:40:08:487]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (84:C0) [09:40:08:488]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (84:C0) [09:40:08:489]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (84:C0) [09:40:08:489]: Destroying RemoteAPI object. MSI (s) (84:0C) [09:40:08:489]: Custom Action Manager thread ending. MSI (c) (1C:80) [09:40:08:491]: Back from server. Return value: 1603 MSI (c) (1C:80) [09:40:08:491]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (1C:80) [09:40:08:491]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'. Action ended 09:40:08: ExecuteAction. Return value 3. Action ended 09:40:08: INSTALL. Return value 3. === Logging stopped: 18/01/2024 09:40:08 === MSI (c) (1C:80) [09:40:08:493]: Note: 1: 1708 MSI (c) (1C:80) [09:40:08:493]: Note: 1: 2205 2: 3: Error MSI (c) (1C:80) [09:40:08:493]: Note: 1: 2228 2: 3: Error 4: SELECT MessageFROMErrorWHEREError= 1708 MSI (c) (1C:80) [09:40:08:493]: Note: 1: 2205 2: 3: Error MSI (c) (1C:80) [09:40:08:493]: Note: 1: 2228 2: 3: Error 4: SELECTMessageFROMErrorWHEREError` = 1709
MSI (c) (1C:80) [09:40:08:493]: Product: Trading.Coral.InvoiceCollector -- Installation failed.

MSI (c) (1C:80) [09:40:08:494]: Windows Installer installed the product. Product Name: Trading.Coral.InvoiceCollector. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: SEFE Group. Installation success or error status: 1603.

MSI (c) (1C:80) [09:40:08:494]: Grabbed execution mutex.
MSI (c) (1C:80) [09:40:08:494]: Cleaning up uninstalled install packages, if any exist
MSI (c) (1C:80) [09:40:08:496]: MainEngineThread is returning 1603
=== Verbose logging stopped: 18/01/2024 09:40:08 ===
`

Any ideas or thoughts would be appreciated

Thanks

[robmen]

Your custom action failed. You don't provide enough information about the custom action, how it is scheduled to know much more. My spider-sense guesses it isn't deferred and ignores its return code.

[hegsie]

Thankyou, this fixed the issue, much appreciated