Blank Screen When Viewing Subscriber Details in Jetpack/WordPress for iOS

[alinclamba]

Summary:

When tapping on a subscriber in People > Subscribers in the Jetpack iOS app, the screen loads completely blank instead of showing subscriber details.

This happens on both iPhone and iPad and affects multiple users.

Steps to Reproduce:

1. Open the Jetpack iOS app (version 25.7.1).
2. Navigate to People > Subscribers.
3. Tap on any subscriber.
4. The screen loads blank instead of displaying details.

Setup

I tested this with Jetpack and WordPress for iOS 25.7.1, on iOS 18.2 with iPhone 13

Issue was reported by a user here: 9471047-zd-a8c

[dangermattic]

Thanks for reporting! 👍

[jkmassel]

This is a server-side bug – it's being tracked in https://github.com/Automattic/loop/issues/589