ERROR:Installation Failed! HRESULT:0x80370102

[SuriaLisec]

Not able to install after updating to wsl2.
running windows build 19041.207
1st Attempt - Only enabled WSL & Virtual Machine Platform = Failed
2nd Attempt - Enabled Hypervisor and Tools = Failed

Checked Event Viewer - error with database format feature version?
What can do to get this resolved?

[Baronsindo]

1. run PowerShell as Admin, Then type this command
   Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Windows-Subsystem-Linux

2. Type yes

3. Click on the executable and enjoy.

[SuriaLisec]

But if you notice my picture i attached FeatureName Microsoft-Windows-Subsystem-Linux is already activated.

[Baronsindo]

But if you notice my picture i attached FeatureName Microsoft-Windows-Subsystem-Linux is already activated.

even tho i had the same problem and that was my fix for it

[yuk7]

Is hypervisor enabled?
Please see BIOS settings and enable Intel VT-X/AMD-V.

[FROSADO]

I could reproduce the issue following those steps:

• Download the Centos7.zip file to C:\users\myuser\Download
• Unzip it (C:\users\myuser\Download\Centos7)
• Execute Centos7.exe ---> works ---> exit
• Remove the folder without clean it
• Move to a definitive folder (C:\tools\centos7)
• Execute again

You are not able to clean neither install it, showing this error message.

[okeyossai]

@FROSADO please did you find a solution?

I'm having the same problem. I can't clean or reinstall after deleting the original download folder.

[okeyossai]

I resolved the issue raised by @FROSADO by following the solution provided by @Alword in #50 (comment)_

[chenoi]

Hi... I'm having the same problem and none resolve ... anyone have the solution.... thanks

[HiteshDhola]

I could make it work finally.

microsoft/WSL#5964 (comment)

[sfarley]

I ran the command:

wsl --set-default-version 2

before attempting the install. After I received the same error you received I toggled back to version 1 and it worked by executing:

wsl --set-default-version 1
<DISTRO.EXE>

[IronWolve]

Any support for WSL1 users with this error? I use virtualbox and cant use hyperv, so no wsl 2

[CRC-Mismatch]

I already had Docker and Ubuntu running with WSL2, but my default was set to 1. CentOS7 installed fine as WSL1, and I was able to convert it via wsl --set-version CentOS7 2 just fine.