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React Native Sample App for Customer.io SDK

This React Native sample app demonstrates how to integrate and use the Customer.io React Native SDK. It includes example implementations for push notifications using Apple Push Notification Service (APNs) or Firebase Cloud Messaging (FCM), depending on how the app is initialized.

📦 SDK Usage Overview

All CustomerIO.* calls are located in src/App.tsx for easy reference. Other parts of the app are unrelated to SDK functionality.

📱 iOS SDK Integration

Key files involved in the native iOS setup:

Note: You'll see FCM- and APN-specific code snippets. This is intentional to demonstrate the setup differences.

🚀 Build and Run

Prerequisites

  1. React Native Environment

  2. Customer.io Account & Push Configuration

  • If you don't have Customer.io account, sign up for a free account.
  1. Follow the Quick Start Guide to setup your Customer.io workspace for push notifications and obtain API Key

Initialize the Project

Run the following one-time setup:

# Clone the Repo
git clone https://github.com/customerio/customerio-reactnative

cd customerio-reactnative/example
./scripts/sample-apps-init.sh      # Initializes Android + iOS with APN setup
# OR
./scripts/sample-apps-init.sh fcm # Initializes Android + iOS with FCM setup

Add Your Site ID & API Key

Set your credentials in the following files:

  • ios/NotificationServiceExtension/Env.swift
  • src/env.ts

Code Signing and Provisioning

Update provisioning profiles and bundle IDs to match your own app setup.

Customer.io dev team: Search for RN SampleApp Push Setup in 1Password to access signing credentials.

Run the App

cd customerio-reactnative/example # Navigate to the example folder

npm run ios     # Builds and runs on iOS
npm run android # Builds and runs on Android

🔁 Switching Between APNs and FCM (iOS Only)

To switch the app configurations between APN and FCM:

  1. Close Xcode.

  2. Navigate to the iOS directory:

    cd customerio-reactnative/example/ios

  3. Run one of the following:

    • For APNs: 
      bundle exec pod install
    • For FCM: 
      PUSH_PROVIDER=fcm bundle exec pod install

🛠️ Troubleshooting

npm run ios fails to build

  • Common causes include provisioning profile issues or simulator mismatches.
  • Best approach: open ios/SampleApp.xcworkspace in Xcode to inspect the error.

If it’s a simulator issue:

cd customerio-reactnative/example # Navigate to the example folder

npm run ios -- --simulator "iPhone 16 Pro (18.0)"

Replace with your simulator’s actual name and iOS version.
To list available simulators:

xcrun simctl list devices

🧰 Sample App Maintenance

For Customer.io mobile dev team or other developers interested in the sample app itself.

App Names

If there is a need to update any of the app names, it should be updated in:

  • ios/SampleApp/BuildSettings/(apn|fcm)/Common.xcconfig: INFOPLIST_KEY_CFBundleDisplayName
  • customerio-reactnative/index.js: AppRegistry.registerComponent(...)
  • customerio-reactnative/example/android/app/src/main/java/io/customer/rn_sample/fcm/MainActivity.kt: getMainComponentName
  • customerio-reactnative/example/src/env.ts.sample: Keys of the AppEnvValues object

iOS Project Structure

The iOS project supports both APN and FCM targets using .xcconfig files and symlinks.

Key Concepts:

  • SampleApp.xcodeproj is untracked and dynamically configured.
  • Build settings are managed via dedicated .xcconfig files for each variant.
  • Running bundle exec pod install automates this setup:
    • It invokes methods from the script scripts/ios_project_setup_utils.rb which:
      • Creates the ios/SampleApp.xcodeproj if it doesn't exist
      • Creates symlinks to the appropriate config files
      • The config files sets app specific configs as well as preprocessor flags like USE_APN or USE_FCM
  • ios/SampleApp.xcodeproj is preconfigured to use the symlink of the configs created in the previous steps
  • The native code uses the preprocessor flags for conditional imports and logic in native code

This process is triggered through the following command from the customerio-reactnative/example/ios folder.

PUSH_PROVIDER=(apn|fcm) bundle exec pod install

Managing SampleApp.xcodeproj

This file is untracked to avoid irrelevant changes from CocoaPods.

To track meaningful edits:

  1. Ensure your changes apply to both APN and FCM builds.

  2. Run:

    cd customerio-reactnative/example # Ensure you are in the example folder

./scripts/track_ios_project_changes.sh

    This command will:

    • Deintegrate pods
    • Copies SampleApp.xcodeproj to SampleApp.xcodeproj.tracked to track the changes

To continue development:

cd customerio-reactnative/example/ios # Ensure you are in the ios folder

PUSH_PROVIDER=(fcm|apn) bundle exec pod install

📚 Resources

🧪 Contributing

Pull requests and feedback are welcome. Please ensure your updates are consistent across both FCM and APN setups.