plex/xteve - could not tune channel. please check your tuner or antenna

[sinhlam]

Please first read the documentation. Problems affecting the client, e.g. Plex or Emby should be reported there in the forum.

Describe the bug
on various iptv streams, i keep getting a 'could not tune channel. please check your tuner or antenna'. This doesn't always happen but it happens enough to be annoying. Looking at the logs i see it's failing because it was a dns error. unsure what this is since it doesn't resolve.

** log has been sanitized **

2025/04/21 04:26:53 [xTeVe] Buffer: true [ffmpeg]
2025/04/21 04:26:53 [xTeVe] Buffer Size: 512 KB
2025/04/21 04:26:53 [xTeVe] Channel Name: US| REELZ HD
2025/04/21 04:26:53 [xTeVe] Client User-Agent: Lavf/LIBAVFORMAT_VERSION
2025/04/21 04:27:03 [xTeVe] Streaming Status: Playlist: M3U - Tuner: 1 / 1
2025/04/21 04:27:03 [xTeVe] FFMPEG path: /usr/bin/ffmpeg
2025/04/21 04:27:03 [xTeVe] Streaming URL: http://streamurl.com:80/uri/xxxxxx.ts
2025/04/21 04:27:03 [xTeVe] FFMPEG: Processing data
2025/04/21 04:27:03 [xTeVe] Streaming Status: Receive data from FFMPEG
2025/04/21 04:27:04 [xTeVe] FFMPEG log: [tcp @ 0x7fa6f17b1f40] Failed to resolve hostname ba887827-08be-4fb6-a606-bc5e74dad2b7.cdn77-endpoint.javatis.xyz: Name does not resolve
2025/04/21 04:27:04 [xTeVe] [ERROR] FFMPEG error (Streaming was stopped by third party transcoder (FFmpeg / VLC)) - EC: 1204
2025/04/21 04:27:04 [xTeVe] Streaming Status: Client has terminated the connection
2025/04/21 04:27:04 [xTeVe] Streaming Status: Channel: US| REELZ HD (Clients: 0)
2025/04/21 04:27:04 [xTeVe] Streaming Status: Channel: US| REELZ HD - No client is using this channel anymore. Streaming Server connection has ended
2025/04/21 04:27:04 [xTeVe] Streaming Status: Playlist: M3U - Tuner: 0 / 1

if I try to access the stream again it'll work but not consistently.

Server (please complete the following information):

• Linux - Ubuntu
• AMD 64bit
• xTeVe version 2.2.0 Build: 0200 (docker container)

To Reproduce
Steps to reproduce the behavior:

1. go to plex
2. click on live tv
3. select a channel to stream
4. See error

Expected behavior
i expect the stream to start. streaming url works just fine when accessing it via VLC.

Screenshots
none - see log output

Desktop (please complete the following information):

• OSX 15.5
• plex client

Additional context
Add any other context about the problem here.

[Insomniac86]

Same issue here.