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feat(contactcenterinsights): update the API
#### contactcenterinsights:v1 The following keys were added: - schemas.GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData.properties.generatorId.description - schemas.GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData.properties.generatorId.type - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.predefinedQuestionConfig.$ref - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.predefinedQuestionConfig.description - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.questionType.description - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.questionType.enum - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.questionType.enumDescriptions - schemas.GoogleCloudContactcenterinsightsV1QaQuestion.properties.questionType.type - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.description - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.id - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.properties.type.description - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.properties.type.enum - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.properties.type.enumDescriptions - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.properties.type.type - schemas.GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig.type - schemas.GoogleCloudContactcenterinsightsV1QaScorecard.properties.isDefault.description - schemas.GoogleCloudContactcenterinsightsV1QaScorecard.properties.isDefault.type - schemas.GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.properties.generatorId.description - schemas.GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.properties.generatorId.type
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‎discovery/contactcenterinsights-v1.json

Lines changed: 52 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -5300,7 +5300,7 @@
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}
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}
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},
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"revision": "20250701",
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"revision": "20250711",
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"rootUrl": "https://contactcenterinsights.googleapis.com/",
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"schemas": {
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"GoogleCloudContactcenterinsightsV1Analysis": {
@@ -6733,6 +6733,10 @@
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"description": "The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}",
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"type": "string"
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},
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"generatorId": {
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"description": "Agent Assist generator ID.",
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"type": "string"
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},
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"metadata": {
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"additionalProperties": {
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"type": "string"
@@ -8972,10 +8976,28 @@
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"format": "int32",
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"type": "integer"
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},
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"predefinedQuestionConfig": {
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"$ref": "GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig",
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"description": "The configuration of the predefined question. This field will only be set if the Question Type is predefined."
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},
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"questionBody": {
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"description": "Question text. E.g., \"Did the agent greet the customer?\"",
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"type": "string"
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},
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"questionType": {
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"description": "The type of question.",
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"enum": [
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"QA_QUESTION_TYPE_UNSPECIFIED",
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"CUSTOMIZABLE",
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"PREDEFINED"
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],
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"enumDescriptions": [
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"The type of the question is unspecified.",
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"The default question type. The question is fully customizable by the user.",
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"The question type is using a predefined model provided by CCAI teams. Users are not allowed to edit the question_body, answer_choices, upload feedback labels for the question nor fine-tune the question. However, users may edit other fields like question tags, question order, etc."
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],
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"type": "string"
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},
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"tags": {
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"description": "Questions are tagged for categorization and scoring. Tags can either be: - Default Tags: These are predefined categories. They are identified by their string value (e.g., \"BUSINESS\", \"COMPLIANCE\", and \"CUSTOMER\"). - Custom Tags: These are user-defined categories. They are identified by their full resource name (e.g., projects/{project}/locations/{location}/qaQuestionTags/{qa_question_tag}). Both default and custom tags are used to group questions and to influence the scoring of each question.",
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"items": {
@@ -9042,6 +9064,27 @@
90429064
},
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"type": "object"
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},
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"GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig": {
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"description": "Configuration for a predefined question. This field will only be set if the Question Type is predefined.",
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"id": "GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig",
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"properties": {
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"type": {
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"description": "The type of the predefined question.",
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"enum": [
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"PREDEFINED_QUESTION_TYPE_UNSPECIFIED",
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"CONVERSATION_OUTCOME",
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"CONVERSATION_OUTCOME_ESCALATION_INITIATOR_ROLE"
9077+
],
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"enumDescriptions": [
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"The type of the predefined question is unspecified.",
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"A prebuilt classifier classfying the outcome of the conversation. For example, if the customer issue mentioned in a conversation has been resolved or not.",
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"A prebuilt classifier classfying the initiator of the conversation escalation. For example, if it was initiated by the customer or the agent."
9082+
],
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"type": "string"
9084+
}
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},
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"type": "object"
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},
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"GoogleCloudContactcenterinsightsV1QaQuestionTag": {
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"description": "A tag is a resource which aims to categorize a set of questions across multiple scorecards, e.g., \"Customer Satisfaction\",\"Billing\", etc.",
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"id": "GoogleCloudContactcenterinsightsV1QaQuestionTag",
@@ -9131,6 +9174,10 @@
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"description": "The user-specified display name of the scorecard.",
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"type": "string"
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},
9177+
"isDefault": {
9178+
"description": "Whether the scorecard is the default one for the project. A default scorecard cannot be deleted and will always appear first in scorecard selector.",
9179+
"type": "boolean"
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},
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"name": {
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"description": "Identifier. The scorecard name. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}",
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"type": "string"
@@ -11106,6 +11153,10 @@
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"description": "The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}",
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"type": "string"
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},
11156+
"generatorId": {
11157+
"description": "Agent Assist generator ID.",
11158+
"type": "string"
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},
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"metadata": {
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"additionalProperties": {
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"type": "string"

‎src/apis/contactcenterinsights/v1.ts

Lines changed: 44 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -798,6 +798,10 @@ export namespace contactcenterinsights_v1 {
798798
* The name of the model that generates this summary. Format: projects/{project\}/locations/{location\}/conversationModels/{conversation_model\}
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*/
800800
conversationModel?: string | null;
801+
/**
802+
* Agent Assist generator ID.
803+
*/
804+
generatorId?: string | null;
801805
/**
802806
* A map that contains metadata about the summarization and the document from which it originates.
803807
*/
@@ -3668,6 +3672,10 @@ export namespace contactcenterinsights_v1 {
36683672
* The name of the model that generates this summary. Format: projects/{project\}/locations/{location\}/conversationModels/{conversation_model\}
36693673
*/
36703674
conversationModel?: string | null;
3675+
/**
3676+
* Agent Assist generator ID.
3677+
*/
3678+
generatorId?: string | null;
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/**
36723680
* A map that contains metadata about the summarization and the document from which it originates.
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*/
@@ -5273,10 +5281,18 @@ export namespace contactcenterinsights_v1 {
52735281
* Defines the order of the question within its parent scorecard revision.
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*/
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order?: number | null;
5284+
/**
5285+
* The configuration of the predefined question. This field will only be set if the Question Type is predefined.
5286+
*/
5287+
predefinedQuestionConfig?: Schema$GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig;
52765288
/**
52775289
* Question text. E.g., "Did the agent greet the customer?"
52785290
*/
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questionBody?: string | null;
5292+
/**
5293+
* The type of question.
5294+
*/
5295+
questionType?: string | null;
52805296
/**
52815297
* Questions are tagged for categorization and scoring. Tags can either be: - Default Tags: These are predefined categories. They are identified by their string value (e.g., "BUSINESS", "COMPLIANCE", and "CUSTOMER"). - Custom Tags: These are user-defined categories. They are identified by their full resource name (e.g., projects/{project\}/locations/{location\}/qaQuestionTags/{qa_question_tag\}). Both default and custom tags are used to group questions and to influence the scoring of each question.
52825298
*/
@@ -5328,6 +5344,15 @@ export namespace contactcenterinsights_v1 {
53285344
*/
53295345
accuracy?: number | null;
53305346
}
5347+
/**
5348+
* Configuration for a predefined question. This field will only be set if the Question Type is predefined.
5349+
*/
5350+
export interface Schema$GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig {
5351+
/**
5352+
* The type of the predefined question.
5353+
*/
5354+
type?: string | null;
5355+
}
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/**
53325357
* A tag is a resource which aims to categorize a set of questions across multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
53335358
*/
@@ -5386,6 +5411,10 @@ export namespace contactcenterinsights_v1 {
53865411
* The user-specified display name of the scorecard.
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*/
53885413
displayName?: string | null;
5414+
/**
5415+
* Whether the scorecard is the default one for the project. A default scorecard cannot be deleted and will always appear first in scorecard selector.
5416+
*/
5417+
isDefault?: boolean | null;
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/**
53905419
* Identifier. The scorecard name. Format: projects/{project\}/locations/{location\}/qaScorecards/{qa_scorecard\}
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*/
@@ -30653,6 +30682,7 @@ export namespace contactcenterinsights_v1 {
3065330682
* // "createTime": "my_createTime",
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* // "description": "my_description",
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* // "displayName": "my_displayName",
30685+
* // "isDefault": false,
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* // "name": "my_name",
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* // "updateTime": "my_updateTime"
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* // }
@@ -30665,6 +30695,7 @@ export namespace contactcenterinsights_v1 {
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* // "createTime": "my_createTime",
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* // "description": "my_description",
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* // "displayName": "my_displayName",
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* // "isDefault": false,
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* // "name": "my_name",
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* // "updateTime": "my_updateTime"
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* // }
@@ -30953,6 +30984,7 @@ export namespace contactcenterinsights_v1 {
3095330984
* // "createTime": "my_createTime",
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* // "description": "my_description",
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* // "displayName": "my_displayName",
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* // "isDefault": false,
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* // "name": "my_name",
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* // "updateTime": "my_updateTime"
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* // }
@@ -31258,6 +31290,7 @@ export namespace contactcenterinsights_v1 {
3125831290
* // "createTime": "my_createTime",
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* // "description": "my_description",
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* // "displayName": "my_displayName",
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* // "isDefault": false,
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* // "name": "my_name",
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* // "updateTime": "my_updateTime"
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* // }
@@ -31271,6 +31304,7 @@ export namespace contactcenterinsights_v1 {
3127131304
* // "createTime": "my_createTime",
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* // "description": "my_description",
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* // "displayName": "my_displayName",
31307+
* // "isDefault": false,
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* // "name": "my_name",
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* // "updateTime": "my_updateTime"
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* // }
@@ -32704,7 +32738,9 @@ export namespace contactcenterinsights_v1 {
3270432738
* // "metrics": {},
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* // "name": "my_name",
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* // "order": 0,
32741+
* // "predefinedQuestionConfig": {},
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* // "questionBody": "my_questionBody",
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* // "questionType": "my_questionType",
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* // "tags": [],
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* // "tuningMetadata": {},
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* // "updateTime": "my_updateTime"
@@ -32723,7 +32759,9 @@ export namespace contactcenterinsights_v1 {
3272332759
* // "metrics": {},
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* // "name": "my_name",
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* // "order": 0,
32762+
* // "predefinedQuestionConfig": {},
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* // "questionBody": "my_questionBody",
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* // "questionType": "my_questionType",
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* // "tags": [],
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* // "tuningMetadata": {},
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* // "updateTime": "my_updateTime"
@@ -33022,7 +33060,9 @@ export namespace contactcenterinsights_v1 {
3302233060
* // "metrics": {},
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* // "name": "my_name",
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* // "order": 0,
33063+
* // "predefinedQuestionConfig": {},
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* // "questionBody": "my_questionBody",
33065+
* // "questionType": "my_questionType",
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* // "tags": [],
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* // "tuningMetadata": {},
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* // "updateTime": "my_updateTime"
@@ -33340,7 +33380,9 @@ export namespace contactcenterinsights_v1 {
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* // "metrics": {},
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* // "name": "my_name",
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* // "order": 0,
33383+
* // "predefinedQuestionConfig": {},
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* // "questionBody": "my_questionBody",
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* // "questionType": "my_questionType",
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* // "tags": [],
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* // "tuningMetadata": {},
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* // "updateTime": "my_updateTime"
@@ -33359,7 +33401,9 @@ export namespace contactcenterinsights_v1 {
3335933401
* // "metrics": {},
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* // "name": "my_name",
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* // "order": 0,
33404+
* // "predefinedQuestionConfig": {},
3336233405
* // "questionBody": "my_questionBody",
33406+
* // "questionType": "my_questionType",
3336333407
* // "tags": [],
3336433408
* // "tuningMetadata": {},
3336533409
* // "updateTime": "my_updateTime"

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