Issue is an incomming message from external system.
Minimal set of data required to create an Issue in Issue Tracker:
- Title
- Level of issue
- Occurence date
Additional set of data which can be set for an Issue:
- Description
- User identifier
- SessionId
- ContextId
- Application Name
Each Issue needs to have set level of issue. Level of issue is an indicator how critical issue is.
Possible levels of issue:
- Critical
- Urgent
- Standard
- Minor